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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dedicated and astute Customer Service professional with knowledge of service delivery and proven multitasking abilities using the skills obtained as a successful entrepreneur, teacher, program director in camp and mega church family and Kids ministries. Committed to maintaining professional relationships to increase profitability and drive business results.

Accomplishments
  • True entrepreneurial mindset that see the big picture and details to manifest a successful project.
  • Customer Relations - initiated department wide growth for children and family events.
  • Conflict Resolution - Responsible for handling guest outreach inquiries, accurately providing information to ensure resolution of complaints and guest satisfaction.
  • Created 2 wildly successful business from concept.
Skills
  • Program development
  • Verbal and Written Communication
  • Needs Assessment
  • Team building
  • Customer Retention Strategies
  • Building Customer Trust and Loyalty
  • Courteous with Strong Service Mindset
  • Efficient and Detail-Oriented
  • Successful Grant Writer
  • Exceeds sales expectations
Work History
08/2021 to 08/2022
Director of Kids Ministries (birth Through 7th) First United Methodist Church Arlington City, STATE,
  • Recruited 28 individuals for weekly assignments , trained and supervised new volunteers to assist in both ministry development and general childcare duties.
  • Oversaw ministry budget of 60k and tracked all expenses.
  • Established new programming and seasonal campus wide event experiences.
08/2018 to 08/2021
Kid's Ministry Director FWISD City, STATE,
  • Prepared, coordinated and distributed information about yearly schedule of weekly, monthly and quarterly activities and classes.
  • Hired, mentored and supervised instructors and volunteer staff to carry out program goals
  • Achieved attendance growth of 20%.
  • Analyzed revenue and program cost data to determine budget priorities.
08/2012 to 08/2018
Master Teacher of Visual Arts Eagle Mountain-Saginaw ISD City, STATE,
  • "Outside of box" problem solved to accommodate "gap experience needs" of 800 refugee and underprivileged students.
  • Successfully wrote 14 grants for enrichment programming.
  • Led students to district wide 1st place award, Main Street Art Award and many other citywide competition awards. for excellence.
08/2007 to 08/2017
Summer Camp Director The Brown Bag Inc City, STATE,
  • Created Curriculum for packed activity schedule with numerous outdoor activities, crafts and learning opportunities..
  • Scheduled staff based on personal strengths and coverage requirements.
  • Handled administrative and business management needs for busy camp with as many as 200 children.
  • Promoted camp across Fort Worth, skillfully coordinating social media, print ads and website content.
08/2006 to 08/2012
Master Teacher Theater and Visual Arts Company Name City, State,
  • Nominated for “EMSISD District Teacher of the Year” on campus 5 of 6 years.
  • Assigned by district to order all art room supplies and furniture for EMSISD 3 new campus openings
  • Incorporated exciting and engaging activities to achieve
  • Taught k-5th grade Visual, Music, and Theater to 700 kids.
  • Led student to high achievement in competition for choral, theater and individual art received top awards at
  • Orchestrated 18 outstanding murals created by students in all grade levels yearly.
06/1981 to 08/2012
Business Owner Company Name City, State,
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Originated 76 product designs for successful wholesale gift line sold nationally and internationally.
  • Hired, motivated, trained and managed 20 personnel both onsite and remote.
  • Implemented remote employment for "single parent" employees.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
05/1992 to 09/1999
Business Owner/Operator Company Name City, State,
  • Concept to curriculum created business serving afterschool, seasonal week long camps, evening workshops, company team building events for age 2-92
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Served as principal stakeholder over organization's complete operations.
Education
Expected in 06/1982
Associate of Science: Elementary Education And All Level Art
Texas Christian University - Fort Worth, TX
GPA:

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Resume Overview

School Attended

  • Texas Christian University

Job Titles Held:

  • Director of Kids Ministries (birth Through 7th)
  • Kid's Ministry Director
  • Master Teacher of Visual Arts
  • Summer Camp Director
  • Master Teacher Theater and Visual Arts
  • Business Owner
  • Business Owner/Operator

Degrees

  • Associate of Science

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