, , 100 Montgomery St. 10th Floor Home: (555) 432-1000 - Cell: - resumesample@example.com - - WWW: - Dedicated and astute Customer Service professional with knowledge of service delivery and proven multitasking abilities using the skills obtained as a successful entrepreneur, teacher, program director in camp and mega church family and Kids ministries. Committed to maintaining professional relationships to increase profitability and drive business results.
- True entrepreneurial mindset that see the big picture and details to manifest a successful project.
- Customer Relations - initiated department wide growth for children and family events.
- Conflict Resolution - Responsible for handling guest outreach inquiries, accurately providing information to ensure resolution of complaints and guest satisfaction.
- Created 2 wildly successful business from concept.
- Program development
- Verbal and Written Communication
- Needs Assessment
- Team building
- Customer Retention Strategies
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- Building Customer Trust and Loyalty
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Successful Grant Writer
- Exceeds sales expectations
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08/2021 to 08/2022 Director of Kids Ministries (birth Through 7th) First United Methodist Church Arlington – City, STATE,
- Recruited 28 individuals for weekly assignments , trained and supervised new volunteers to assist in both ministry development and general childcare duties.
- Oversaw ministry budget of 60k and tracked all expenses.
- Established new programming and seasonal campus wide event experiences.
08/2018 to 08/2021 Kid's Ministry Director FWISD – City, STATE,
- Prepared, coordinated and distributed information about yearly schedule of weekly, monthly and quarterly activities and classes.
- Hired, mentored and supervised instructors and volunteer staff to carry out program goals
- Achieved attendance growth of 20%.
- Analyzed revenue and program cost data to determine budget priorities.
08/2012 to 08/2018 Master Teacher of Visual Arts Eagle Mountain-Saginaw ISD – City, STATE,
- "Outside of box" problem solved to accommodate "gap experience needs" of 800 refugee and underprivileged students.
- Successfully wrote 14 grants for enrichment programming.
- Led students to district wide 1st place award, Main Street Art Award and many other citywide competition awards. for excellence.
08/2007 to 08/2017 Summer Camp Director The Brown Bag Inc – City, STATE,
- Created Curriculum for packed activity schedule with numerous outdoor activities, crafts and learning opportunities..
- Scheduled staff based on personal strengths and coverage requirements.
- Handled administrative and business management needs for busy camp with as many as 200 children.
- Promoted camp across Fort Worth, skillfully coordinating social media, print ads and website content.
08/2006 to 08/2012 Master Teacher Theater and Visual Arts Company Name – City, State,
- Nominated for “EMSISD District Teacher of the Year” on campus 5 of 6 years.
- Assigned by district to order all art room supplies and furniture for EMSISD 3 new campus openings
- Incorporated exciting and engaging activities to achieve
- Taught k-5th grade Visual, Music, and Theater to 700 kids.
- Led student to high achievement in competition for choral, theater and individual art received top awards at
- Orchestrated 18 outstanding murals created by students in all grade levels yearly.
06/1981 to 08/2012 Business Owner Company Name – City, State,
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Originated 76 product designs for successful wholesale gift line sold nationally and internationally.
- Hired, motivated, trained and managed 20 personnel both onsite and remote.
- Implemented remote employment for "single parent" employees.
- Consulted with customers to assess needs and propose optimal solutions.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Employed prompt decision-making and in-depth research to resolve issues.
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
05/1992 to 09/1999 Business Owner/Operator Company Name – City, State,
- Concept to curriculum created business serving afterschool, seasonal week long camps, evening workshops, company team building events for age 2-92
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Served as principal stakeholder over organization's complete operations.
Expected in 06/1982 Associate of Science: Elementary Education And All Level Art
Texas Christian University - Fort Worth, TX
GPA:
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