Calm under pressure
Knowledge and relationships with community resoucers
Cross-functional team management
Managed team of 8 professionals.
Evaluated program performance against expectations.
Managed operations in accordance with budget requirements.
Maintained compliance with company and legal requirements.
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Reduced and controlled expenses by creating a budget spreadsheet and tracking it on a monthly base.
Coordinate monitor and track staff development trainings utilizing S.T.E.M curriculum.
Present for monthly site directors meeting, manage budget, payroll, and other expenses and maintains accurate records utilizing Windows and Microsoft applications.
Knowledgeable about adolescent and adult development using conflict resolution skills needed during an emotional crisis.
Provides interpersonal, oral and written communication support also building relationships with various investors.
Conducted randomized feedback surveys.
Reviewed program needs and recruited qualified staff.
Counseled and assessed client's issues relating to meeting their individual needs in social service.
Directed all protective placement, case management, parent education and family reunification activities.
Presented case history material for review and discussion with other staff members.
Maintained a caseload of 85 participates, working under strict deadlines.
Completed intake assessments with patients and drafted community re-entry plans following treatment.
Compiled and analyze data obtained referring clients to manuals that identify the nature of the client's issues.
Educated residents and their families regarding other community resources.
Maintained thorough case history records and wrote detailed reports.
Supports a variety of human services programs: welfare-to-work, child support enforcement, child welfare and childcare.
Specialized consulting K-12 clients utilizing a special education software.
Encourage higher education and assist clients on how they could be empowered through counseling.
Experienced with Medicaid and the Children's Health Insurance Program (CHIP).
Provides customer service to clients and the public.
Served as central point of contact for all outside vendors needing to gain access to the building.
Planned meetings and prepared conference rooms.
Maintained an up-to-date department organizational chart.
Dispersed incoming mail to correct recipients throughout the office.
Consult with managers and co-workers on how to resolve problems areas.
Supplied key cards and building access to employees and visitors.
Coordinate needed maintenance checked on equipment performance, and quality of work.
Tuned in organizational operating practices and procedures.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Facilitated working relationships with co-tenants and building management.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Properly routed agreements, contracts and invoices through the signature process.
Received and distributed faxes and mail in a timely manner.
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