Obtained a Bachelor Degree of Business Administration at Langston University. Majored in Accounting. Graduated with
strong academics. Great experience in tax preparation. Consistently recognized for troubleshooting skills and
cost-effectively resolve challenging issues. Equally successful in both team and self- directed settings. Highly efficient,
productive and committed college athlete. Hardworking and conscientious with the capacity to manage time and plan
ahead to reach superior results. Highly organized, motivated professional equipped with a positive attitude and drive to
succeed. I'm a leader who is willing to take on any task.
Core Qualifications
Microsoft Access
Microsoft Excel
Microsoft Power Point
Microsoft Word
Profit, Quick-books
Tax preparation
Careful and active listener
Critical Thinking
Staff training
Supervision and training
Personal Development
Leadership
Numeracy
Communication
Operations management
Staff development
Change management
Salary structure/compensation analysis
Calm under pressure
Professional Experience
09/2012 to Current
Juvenile Justice Specialist 4State Of Louisiana – Arcadia, LA,
Supervises and directs staff in the provision of a secure environment.
Maintains locked doors and gates as per facility policy.
Follows facility policies in control and prevention of contraband on facility grounds (this includes youth, employees and visitors).
Monitors youth movement and provides youth count as per facility policy.
Makes security checks of buildings, grounds, fences, doors and gates to ensure that the integrity of security is intact; refers problems and/or deficiencies to proper authority.
Follows procedure for searching youth, living quarters, etc. to control contraband and avoid litigation.
Maintains security and follows instructions in handling emergency situations such as riots, fire, etc.; maintains a level of functioning which does not induce panic among youth or employees.
Institutes security measures when escorting youth inside and outside facility.
Responds to order to report to duty during elopement (or other unusual occurrences) and mans duty stations as assigned.
Supervises those youth assigned to his/her area and contributes toward creation of an atmosphere that is conducive to treatment.
Keeps youth records, etc. on all youth in his/her unit.
Assists with all routine clinics, details, and laboratory work for youth (under the guidance of the medical staff).
Accompanies youth to recreational and occupational therapies and all off-the-facility activities to provide security and therapeutic assistance.
Participates and assists clinical treatment team members with groups of youth in therapeutic activities.
Participates as an active member in treatment team meetings, advising others about observations and recommendations.
Maintains adequate records for each youth in their assigned area for unusual happenings, such as side effects from drugs, behavior problems, eating and sleeping problems or, suicidal or homicidal attempts or threats, and any elopements or any attempts of elopements.
Maintains a safe and sanitary environment for youth by assisting in the cleaning of the physical surroundings, furnishings, and equipment, and other items in the unit.
Completes performance planning evaluations and identifies educational programs which will enhance the subordinates' job abilities.
Provides on-the-job training or assigns individuals to appropriate educational programs as needed.
Documents employee problems and refers to Juvenile Justice Specialist 5 for action.
Assesses and completes security assessment forms on youth; utilizes this means to direct subordinates and other staff members in regard to security considerations for individual youth.
Participates in educational programs (either in-house or outside facility) as assigned, to increase knowledge base and job skills.
Incumbents are subject to twenty-four hour call.
Consults on a regular basis with Juvenile Justice Specialist 5 regarding problems on his/her assigned area and for direction in solving problems.
Performs any related duties as assigned.
05/2011 to 09/2012
ASSISTANT SHOES MANAGERMicciantuono & Company – Newton, MA,
Shared product knowledge with customers while making personal recommendations.
Received and processed cash and credit payments for in-store purchases. daily profit at the end of the day
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff
assignments.
Placed special merchandise orders for customers.
Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained on a daily basis.
Worked as a team member to provide the highest level of service to customers.
stocking.
2011 to 02/2011
Tax PreparerMyeyedr – Bolingbrook, IL,
Completes all related tax forms in accordance with policies, and in compliance with legislation and regulations.
Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
Consults tax reference materials to determine procedures for preparation of a typical return.
Answers questions and provides future tax planning to clients.
Reviews financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.Researches tax related questions and issues, and responds to clients appropriately and within a timely manner.
Resolves client complaints, or refers situations to supervisor for resolution
Delete repeated word all tax return forms for accuracy and completeness .
01/2006 to 01/2011
ASSISTANT MANAGERLADY FOOTLOCKER – City, STATE,
Coaching, and motivating your team to drive sales that deliver exceptional customer service
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Act as a partner between customers, sales associates and store leadership
Ability to learn and share expertise of products and trends to fit customer’s needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment
Education
Expected in 2011
Bachelor of Arts: Accounting LANGSTON UNIVERSITY - Langston, OK GPA:
Expected in 2004
: GENERAL STUDIES MARION ABRAMSON HIGH SCHOOL - New Orleans, LA GPA: GENERAL STUDIES
Accomplishments
A athlete of the week in 2004
Met monthly sales goals for 11 months straight.
Consistently exceeded daily sales targets with an average of $1200 in sales each day.
Who's Who Among American High School Students
CSFL all conference honorable mention.
Affiliations
Leadership Development Program
Certifications
First Aid and CPR certified Self-motivated
Exact Software SCM Certification
Skills
Basic, cash registers, clerical, closing, communication skills, CPR certified, credit, Critical Thinking, customer service, Dependable, documentation, Staff training, filing, First Aid, Leadership, Team leadership, law, merchandising, Microsoft Access, Microsoft Excel, money, Microsoft Power Point, Microsoft Word, negotiations, organization skills, Profit, Quick-books, sales reports, scheduling, Self-motivated, tax, Tax preparation, tax returns, team player, telecommunication, time management
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
