Exceptional Program Manager highly skilled at shifting between various roles within managerial positions. Active and empathetic listener with a passion for social work. Highly enthusiastic customer service representative with 4+ year's client interface experience. Residential Specialist with extensive knowledge of the criminal justice system and associated social problems. Extensive conflict management and intervention training. Empathetic and culturally-sensitive professional who excels at working directly with clients. Highly-energy Manager excelling in client support, program development and complex problem solving. Comprehensive background includes providing case management services to adults and youth involved with the juvenile justice system.
2001 Richmond Academy Richmond, Virginia HS Diploma
Top 3% of class
Student government representative
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