Exceptional Program Manager highly skilled at shifting between various roles within managerial positions. Active and empathetic listener with a passion for social work. Highly enthusiastic customer service representative with 4+ year's client interface experience. Residential Specialist with extensive knowledge of the criminal justice system and associated social problems. Extensive conflict management and intervention training. Empathetic and culturally-sensitive professional who excels at working directly with clients. Highly-energy Manager excelling in client support, program development and complex problem solving. Comprehensive background includes providing case management services to adults and youth involved with the juvenile justice system.
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2001 Richmond Academy Richmond, Virginia HS Diploma
Top 3% of class
Student government representative
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