juvenile correctional officer resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Hardworking and reliable with strong communication and organizational skills. Punctual with team-oriented mentality. Expertise in arranging new merchandise, managing cash registers (deposits) and independently closing store. Reliable Sales Associate with strengths in inventory management, and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

  • File and record maintenance
  • Accounting and bookkeeping
  • Data entry
  • Vendor relationships
  • Fiscal budgeting knowledge
  • Account reconciliation
  • Decision-making
  • People skills
  • Computer skills
  • Communication
  • MS Office
  • Cash handling accuracy
  • Customer- and service-oriented
  • Written and oral communication skills
  • Money handling
  • Cash register operation
Youth Development Coach, 03/2019 to 07/2021
Central Peninsula General HospitalSoldotna, AK,
  • 11 years experience in inspections and conflict resolution.
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
Accounting Technician I, 03/2009 to 03/2019
Best BuyJackson, TN,
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
  • Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
  • Interfaced with technical team members to automate processes and streamline accounts payable and receivable activities.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts and readiness for new month.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
  • Resolved vendor and employee inquiries about invoices and purchases quickly through research.
  • Maintained accuracy when reviewing and reconciling general ledger.
  • Verified items billed against items received and followed-up with vendors and employees to reconcile variances.
  • Processed end-of-day paperwork using CAPPS software, verifying deposits and rectifying discrepancies.
Sales Associate, 11/2004 to 05/2006
1-800-Flowers.Com, Inc.Ferndale, WA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Acted as initial contact in addressing customer concerns.
  • Worked with fellow sales team members to achieve group targets.
  • Prepared cash deposits
Retail Sales Associate, 02/2006 to 09/2006
State Of OhioMarion County, OH,
  • Greeted each customer and offered assistance in finding requested products.
  • Helped customers by answering questions and locating merchandise.
  • Restocked shelves, racks and bins with latest merchandise.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Juvenile Correctional Officer, 12/1996 to 06/2006
Texas Youth CommissionCity, STATE,
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Detected potential threats and quickly defused conflicts.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
Education and Training
High School Diploma: , Expected in 05/1983
Mission High School - Mission, TX,

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Resume Overview

School Attended

  • Mission High School

Job Titles Held:

  • Youth Development Coach
  • Accounting Technician I
  • Sales Associate
  • Retail Sales Associate
  • Juvenile Correctional Officer


  • High School Diploma

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