juvenile correctional officer resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Dutiful Correctional Officer with six years of experience supervising inmate interactions for safety and compliance. I'll bring moral code and crisis-management techniques to maintain productive environment with the public. I'll focus on Public security and safety within all interactions. I'll bring calm, confident presence to daily police interactions. Safety-focused approach to managing public interactions and activity. Detail-oriented approach to handling adverse and stressful working conditions. Dedicated and hardworking professional looking to step up to law enforcement and want a chance to prove myself that I am up to the task. I am result focused to further my education and constantly learning in the ever evolving world of law enforcement, even on the corrections side. I thank you for any opportunity that I am given.

  • High-energy attitude
  • Report creation
  • Report generation
  • Courteous demeanor
  • Problem-solving abilities
  • Adaptive team player
  • Conflict mediation
Juvenile Correctional Officer, 04/2015 to Current
Department Of Administrative Services, State Of OhioWesterville, OH,
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Performed warrant pick-ups and turnovers at other jails and prisons.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Applied non-violent response tools and physical restraint during problematic situations.
Customer Service Associate, 10/2014 to 04/2015
Clarity PartnersSpringfield, IL,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Recommended improvements to products and services to mitigate complaints.
  • Executed on-time and under-budget project management on complex issues while updating customers on technician availability.
Emergency Medical Technician, 03/2012 to 07/2014
WellpathCharleston, ME,
  • Documented all calls in reports detailing type of incident and course of treatment.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Remained level-headed and proactive during emergency situations.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Assessed emergency situations and prioritized medical care for patients.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Observed and assessed incident scenes upon arrival to determine level of safety for all first responders.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Asked patients questions regarding ingestion or intake of over-the-counter medications, prescriptions and illicit drugs.
Machine Operator, 01/2010 to 02/2012
Pac WorldwideMiddletown, OH,
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date, using software.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs.
  • Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
  • Maintained work environments safe and efficient at all times.
  • Managed and supervised daily activities of 4 team members to verify fulfillment of customer orders and adherence to general warehouse operations.
Education and Training
EMT Certificate: Emergency Medical Technician, Expected in 01/2010 to Florida Medical Training Institute - Jacksonville, FL,
Fire Fighter I And II: Fire Fighter I And II, Expected in 09/2010 to First Coast Technical College - Saint Augustine, FL
High School Diploma: , Expected in 05/2004 to Florida Community College Jacksonville - Jacksonville, FL,
Juvenile Corrections Personell Academy: Juvenile Corrections Officer, Expected in 10/2015 to Criminal Justice Training Center - Burien, WA,
Additional Information

I am currently employed by Clallam County as a Juvenile Corrections Officer 6 years 4 months as of August 2021. I am a former EMT out of Florida, which my license has expired. I am currently the CPR/First-Aid Instructor for my department.

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Resume Overview

School Attended

  • Florida Medical Training Institute
  • First Coast Technical College
  • Florida Community College Jacksonville
  • Criminal Justice Training Center

Job Titles Held:

  • Juvenile Correctional Officer
  • Customer Service Associate
  • Emergency Medical Technician
  • Machine Operator


  • EMT Certificate
  • Fire Fighter I And II
  • High School Diploma
  • Juvenile Corrections Personell Academy

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