judiciary clerk ii resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Extremely hard-working and reliable employee committed to constantly growing as a professional. Skilled in adapting to new challenges, and devoting all skills into every aspect of my work minor and major. Always willing to learn and train in new areas to help others whenever needed.
Skills
Excellent customer service
Data entry
Problem-solving skills
Case Management and file creation
Microsoft Office: Word, Excel, Powerpoint, Sharepoint, Outlook and TEAMS.
Demonstrate quick, detailed and efficient work ethic
Education and Training
Rutgers, The State University of New JerseyNew Brunswick, NJExpected in ā ā:Criminal Justice - GPA:
Montclair State UniversityMontclair, NJExpected in ā ā:Justice Studies - GPA:
Experience
Silgan Containers Corporation - Judiciary Clerk II Menomonee Falls, WI, 07/2022 - Current
Provide excellent customer service to external and internal customers when in person, over the phone and email.
Answer customer calls and identify their needs and provide information and guidance through proper research and investigative methods.
Provide support and information to the judge, supervisor and other court staff during court sessions.
Manage failure to appear calendar by completing research to verify accurate records and contact information.
Call, email and notice defendants for court hearings.
Scheduling hearings, trials and other court events.
Compile the necessary paperwork to create files.
Enter disposition and defendant data into ReDoc and other necessary court systems.
Maintain timely data entry daily for accurate record keeping.
Enter dispositions into EDS to close out completed cases.
Make copies of complaints and files for municipal and prosecutor's office.
Prepare calendar and files for court daily
Bass Pro Shops - Judiciary Clerk II Islamorada, FL, 05/2022 - 07/2022
Provide excellent customer service to external and internal customers when in person, over the phone and email.
Answer customer calls and identify their needs and provide information and guidance through proper research and investigative methods.
Direct calls to probation officers, child support case workers and investigators.
Assist customers at the desk and kiosk in signing in for appointments.
File child support paperwork and files.
Maintain files
Medical Careers Institute - Palletizer Operator Chicago, IL, 02/2019 - 12/2021
Responsible for all activities associated with operating the palletizer including: set-up, operation, cleanup and preventative maintenance and repairs.
Creating and maintaining accurate production data to optimize quality standards.
Operate a forklift when necessary.
Assist in shipping paperwork processing.
Regulated machine flow, specifications, speed, and production line
Cleared machine jams to reset malfunctions for production line.
Attached labels to packaged items or stenciled information on containers.
Boosted productivity and efficiency for staff in solution implementation to negate issues impacting production performance.
Goodwill Seattle - Front End Cashier Mount Vernon, WA, 07/2017 - 02/2019
Processed sales efficiently by handling cash, card, check, gift card and coupon transactions for customer purchases using POS register system.
Addressed and resolved customer complaints with friendly and level-headed assistance.
Learned roles in other departments to provide coverage in accordance with operational needs.
Promoted specific items to drive product sales and maintained attractive displays
Answered phone calls to assist customers with questions and orders.
Trained and mentored new cashiers to help make them skilled, efficient and knowledgeable team members.
Answered customers' questions and provided information on store procedures or policies.
Offered customers carry-out service at completion of transaction.
Medical Careers Institute - Student Fundraiser Ambassador Florida, PR, 01/2016 - 08/2016
Called alumni and constituents of Rutgers University, stewarding fundraising efforts for many programs, departments, and scholarships.
Worked on fundraising activities and strategized with staff members to innovate opportunities to attract new donors.
Cultivated positive relationships with current and prospective donors to solidify future contributions.
Coordinated strategic goals and worked to secure donations to support university programs and needs.
Understood and followed oral and written directions.
Identified needs of customers promptly and efficiently.
Rutgers Learning Center - Administrative Assistant City, STATE, 08/2014 - 05/2015
Answered phone calls and emails.
Scheduled tutoring appointments.
Greeted students and tutors as they arrived at the facility.
Organized the center and designated academic areas for tutoring.
Monitored the facility when administrative coordinator was not present.
YMCA - Youth Program Specialist City, STATE, 07/2014 - 09/2014
Reviewed applications and documentation independently or in conjunction with supervisor to make decisions pertaining to participants.
Prepared daily reports, financial spreadsheets and attendance records.
Scheduled and developed program activities in accordance with program needs.
Facilitated meetings and conferences associated with the program.
Worked with staff to plan programs that fostered creativity and initiative in youth development.
Rutgers, The State University Of New Jersey - Administrative Assistant City, STATE, 08/2013 - 05/2014
Scheduled appointments, meetings and events for management staff.
Provided secretarial and office management support.
Answered phone calls and emails.
Maintained accurate department records.
Managed physical and digital files, monitored spreadsheets and updated reports.
Prepared and prioritized calendars and correspondence.
Pleasantly welcomed visitors and maintained front reception desk.
Registered paperwork into database.
Called chapter presidents to update and remind them of commitments and collect all appropriate dues and fees.
Prepared personalized incentive gifts for each chapter.
Prepared and distributed important policies, events, and service commitment documents.
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