, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Organized and motivated employee eager to apply skills in various environments. Seeking for a position within a company where is opportunity for growth.
Skills
CRM - Salesforce
SAP - including SAP Business Objective (BO)
Microsoft: MS Excel (vlookup, pivot tables, data visualization), and MS Powerpoint
Graphic Design: Adobe Photoshop, Illustrator and Lightroom
Planning and organization skill
Sales tracking
Product and service management
Budgeting and P&L
Persuasive negotiations
Bilingual (English and Vietnamese)
Experience
JR Sales & Marketing Manager, 02/2019 - Current Verallia USA Corp. – City, STATE,
Identified customer needs to deliver relevant product solutions and meet target budgets.
Ability to negotiate with clients.
Prepared and processed contracts and order forms for new and existing customers.
Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
Maximized efficiency and time management by effectively planning and organizing client routes within territory.
Answered customer questions in-person, through email and over phone to maximize customer service.
Manage a team to support sales activities and customer service.
Formulated and launched marketing and promotional campaigns to maximize profits.
Developed targeted content for social media platforms, including Verallia website, Twitter and LinkedIn.
Researched and evaluated competitor marketing and digital content.
Marketing Manager & Customer Service Representative, 01/2018 - 01/2019 SGP Packaging Corp. By Verallia – City, STATE,
Manage all marketing and communication actives for SGP Packaging Corp. by Verallia.
Plan marketing activities such as print ads, events, online advertisements and email marketing.
Responsible for integration of multi brands within the Verallia Group to SGP brand and offering.
Elaborate marketing plan and budget based on SGP marketing strategy by negotiating with vendors and partners to reflect within budget.
Study of the market within the glass packing industry by using the software GlobalData.
Assessed customer needs and upsold products and services to maximize sales.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Assessed customer account information to determine current issues and potential solutions.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Generated shipping documents, including packing lists and invoices.
Coordinate and monitor shipments from overseas
Marketing Specialist- Internship, 11/2016 - 12/2017 SGP Packaging By Verallia – City, STATE,
Tradeshow assistance reporting to Marketing Manager of SGP Packaging Corp. by Verallia.
Support in the preparation of events (marketing material necessary for the trade-show, on-time successful logistic management).
Enhanced presence on Kinnek - purchasing platform with monthly updates such as products, price, forum animation, special operations or communications), report on the competition’s presence. Monthly report of the evolution of our visibility on the platform.
Planning of marketing actives such as print ads, trade shows, online advertisement and email marketing.
Weekly publication on LinkedIn, Twitter, industry forums and on the website). Report on increasing visibility and engagement rate.
Publication of the monthly e-newsletter and newsletter.
Digital and Social Media Marketing, 12/2014 - 04/2017 Shun Fat Supermarket – City, STATE,
Responded to all comments and questions from Twitter, Yelp and Facebook pages promptly.
Wrote and uploaded quality posts for various social media pages, improving overall traffic.
Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement.
Utilized platforms such as Twitter and LinkedIn on regular basis.
Worked with internal partners to refresh page content.
Constructed editorial calendars to manage content and plan specific and timely marketing campaigns based on event launch dates.
Wrote and uploaded blog posts and articles to drive traffic to client sites.
Education
Bachelor of Science: Administration (Marketing), Expected in 05/2016 - San Francisco State University - San Francisco, CA GPA:
Associate of Science: Mathematics & Science, Expected in 05/2013 - San Joaquin Delta College - Stockton, CA GPA:
Honorable Mentioned
Associate of Arts: Early Childhood Education And Teaching, Expected in 05/2013 - San Joaquin Delta College - Stockton, CA GPA:
Associate of Arts: Social & Behavior Sciences, Expected in 05/2013 - San Joaquin Delta College - Stockton, CA GPA:
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Resume Overview
School Attended
San Francisco State University
San Joaquin Delta College
San Joaquin Delta College
San Joaquin Delta College
Job Titles Held:
JR Sales & Marketing Manager
Marketing Manager & Customer Service Representative