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journeys director resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Compassionate registered nurse dedicated to maintaining highest standards of nursing practices and policies. Excellent leader and mentor supporting staff, patients and families Demonstrates strong working knowledge of end of life care along with proven results in managerial role.

Skills
  • Personnel management
  • Employee retention strategies
  • Patient safety
  • Multidisciplinary team collaboration
  • Patient relations
  • Healthcare delivery
Experience
05/2019 to Current
Journeys Director Pruitthealth Louisburg, NC,
  • Developed and adapted individualized care plans according to residents needs and goals of care.
  • Offered clinical leadership and oversight to a 30 bed long care dementia neighborhood, including daily scheduling, tasking and administration.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Assessed resident conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Budgeted, managed and scheduled staff of 12 nurses, fostering environment supportive of both families and residents.
  • Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
  • Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Monitored development, implementation and updates of individualized care plans.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
10/2017 to 05/2019
Hospice Registered Nurse Case Manager Aveanna Healthcare Darby, PA,
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Provided skilled direct nursing care to hospice patients in their homes or nursing homes.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address symptom management during the end of life.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Documented all therapies, including [Type] and [Type] to keep patient charts up-to-date.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
06/2008 to 12/2014
Nursing Director Dematic Corp. Fayetteville, TN,
  • Budgeted, managed and scheduled staff of 22 nurses, fostering environment supportive of both families and patients.
  • Coordinated medical and health services in compliance with government regulations and policies.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Directed daily operations at facility caring for more than 30 individuals.
  • Communicated with patients with compassion while keeping medical information private.
  • Managed budgets for each department individually and were responsible for reporting any discrepancies to the CFO.
  • Responsible for meeting department's goals and objectives yearly.
12/2014 to 05/2017
Process Excellence-Project Manager UnityPoint Clinic City, STATE,
  • Trained and coached key team members on to establish expectations and ensure compliance with quality guidelines.
Education and Training
Expected in 12/1995
Associates Degree in Nursing: Nursing
Iowa Central Community College - Fort Dodge, IA
GPA:
Expected in 12/2015
Bachelor of Science in Nursing:
Chamberlain University - Chicago,
GPA:
Expected in
Masters in Healthcare Administration: Health Care
Walden University - Minneapolis, MN
GPA:
Accomplishments

2019 Debbie Hoffbauer Compassionate Caregiver of the year award

Invitation to join the Phi

Dean's list

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Resume Overview

School Attended

  • Iowa Central Community College
  • Chamberlain University
  • Walden University

Job Titles Held:

  • Journeys Director
  • Hospice Registered Nurse Case Manager
  • Nursing Director
  • Process Excellence-Project Manager

Degrees

  • Associates Degree in Nursing
  • Bachelor of Science in Nursing
  • Masters in Healthcare Administration

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