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janitorial worker resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Reliable and friendly with over 15 years of experience providing cleaning services, customer service, and management for different types of facilities. I maintain operations with a safe and professional approach. I am a results-driven, personable, and strategic thinker. I have extensive experience in customer relationship management, conflict resolution, time management and document control.

Skills
  • Cleaning and sanitizing
  • Mixing cleaning chemicals
  • Janitorial equipment familiarity
  • Time Management
  • Customer service-focused
  • Excellent communication skills
Experience
Janitorial Worker, 01/2017 to 03/2020
Wegmans Food MarketsDhs, VA,
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Gathered and emptied trash cans and disposed of bags.
  • Stored, used and disposed of cleaning chemicals and supplies.
  • Dusted and wiped furniture and fixtures.
  • Monitored cleaning supply levels and requested reordering when inventory ran low.
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Moved equipment and furniture to thoroughly clean space.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Raked leaves, cut and watered grass and picked up garbage to maintain grounds.
Sandwich Artist/Opener, 03/2018 to 05/2019
Giant Eagle, Inc.Mentor On The Lake, OH,
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Organized food preparation stations and regularly replenished supplies.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Answered guest questions, delivering most accurate and updated information available.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Completed efficient store opening and closing procedures each day.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Conducted random audits on inventory levels to uncover variances between reported count and actual count.
Shift Manager, 11/2010 to 08/2013
Tri County ServicesConroe, TX,
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Documented receipts, employee hours and inventory movements.
  • Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Directed employees through daily routines.
  • Handled any customer complaints, questions and inquiries.
  • Managed cash positions and made bank deposits.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Cross-trained in every store role to maximize operational knowledge.
Direct Care Provider, 02/2009 to 10/2010
Integrated Service Network (ISN)City, STATE,
  • Assisted with client personal care needs to foster independence and well-being.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
  • Followed care plan and directions to administer medications.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Transported patients to medical, dental and personal care appointments.
  • Ambulated individuals around home, public and medical locations.
  • Liaised with supervisor to review cases and improve care.
  • Cultivated relationships with residents to support happiness and emotional well-being.
Education and Training
High School Diploma: , Expected in 06/2007 to St. Helens High School - St. Helens, OR,
GPA:
: Medical Assistant With Limited X Ray , Expected in to Concord Career Institute - Portland, OR,
GPA:

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Resume Overview

School Attended

  • St. Helens High School
  • Concord Career Institute

Job Titles Held:

  • Janitorial Worker
  • Sandwich Artist/Opener
  • Shift Manager
  • Direct Care Provider

Degrees

  • High School Diploma
  • Some College (No Degree)

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