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Janitorial Worker Resume Example

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JANITORIAL WORKER
Professional Summary
Skills
  • Lawn mowing
  • Bloodborne Pathogen training
  • Chemical cleaners
  • Skilled housekeeper
  • HAZMAT knowledge
  • Work orders
  • Microsoft Office
  • Flexible & Adaptable
  • Analytical skills
  • Collaboration
  • MS Office
  • Clerical
  • Interpersonal Communication
  • Responsible
  • Compassion
  • Data management
  • Good listening skills
  • Written Communication
  • Facilities maintenance
  • Painting and plastering
Work History
Janitorial Worker, 03/2019 to Current
Jani-King International Inc. – Hernando, MS
  • Kept janitorial closets clean and organized.
  • Maintained floor cleaning and waxing equipment.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Inspected facility and grounds and picked up any trash.
  • Collected, sorted and transported recyclable materials.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Completed routine floor maintenance, including stripping, sealing and finishing.
  • Established and maintained clean and comfortable environments in home health buildings by vacuuming, cleaning windows and dusting.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
  • Cleaned, vacuumed and dusted all areas of nonprofit building to maintain organized, professional appearance for employees and clients.
  • Supervised supplies in inventory and submitted reorder requests.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
Cashier, 08/2016 to 02/2017
Tobacco Warehouse – Horn Lake, MS
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Worked closely with manager to solve problems and handle customer concerns.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Served needs of more than 100 customers in busy retail environment.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked with manager to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Counted cash in register drawer at beginning and end of shift.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
  • Helped over 10 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Prepared and submitted end-of-shift reports using ruby system.
  • Educated customers on promotions to enhance sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Completed sales in excess of $10 with near-zero error rate using POS system.
  • Assisted customers by answering questions and fulfilling requests.
Medical Records Clerk, 08/2014 to 02/2016
Region IV Menatl Health Services – Hernando , MS
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Obtained patient releases for dissemination of information.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Received and processed medical records requests.
  • Interacted and communicated easily with department personnel and public.
  • Created new physical and computer-based files.
  • Adhered to all facility, company and legal guidelines.
  • Input data into computer programs and filing systems.
  • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
  • Sorted materials and filed according to guidelines.
  • Received and routed medical records.
  • Responded to materials requests and retrieved necessary information.
  • Prepared mailings of information and documentation.
Hotel Front Desk Clerk, 10/2010 to 09/2013
Comfort Inn – Marion, AR
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Planned coverage needs and organized services to support incoming special events.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Promoted local entertainment and sporting events and offered details to assist patrons.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Collaborated with full-time and part-time team members to handle guest requirements from check-in through check-out.
  • Immediately contacted housekeeping staff and maintenance department regarding guest room issues, including cleaning and stocking to promote quick remediation.
  • Oversaw fast-paced front desk operations at busy hotel facility with as many as 30 nightly guests.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Entered customer data using computer software and updated information whenever patrons changed rooms.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Sorted mail and other important data upon Front Desk Clerk's absence, promoting quick delivery of all messages to recipients.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Arranged accommodations and travel plans for visitors and presented updated itineraries.
  • Maintained transaction security by verifying payment cards against identification.
Education
Certificate : Medical Billing And Coding , 05/2014
Delta Technical College - Horn Lake, MS
Certificate : Phlebotomy, 05/2012
Midsouth Community College - West Memphis, AR
Certificate : Emergency Medical Technology, 06/2007
Midsouth Community College - West Memphis, AR
Certificate : Certified Nursing Assistant , 08/2011
Midsouth Community College - West Memphis, AR
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Resume Overview

Companies Worked For:

  • Jani-King International Inc.
  • Tobacco Warehouse
  • Region IV Menatl Health Services
  • Comfort Inn

School Attended

  • Delta Technical College
  • Midsouth Community College

Job Titles Held:

  • Janitorial Worker
  • Cashier
  • Medical Records Clerk
  • Hotel Front Desk Clerk

Degrees

  • Certificate : Medical Billing And Coding , 05/2014
    Certificate : Phlebotomy , 05/2012
    Certificate : Emergency Medical Technology , 06/2007
    Certificate : Certified Nursing Assistant , 08/2011

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