, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Reliable employee seeking customer service position. Offering excellent communication and good judgment.
- Work orders
- Flexible & Adaptable
- Skilled housekeeper
- Facilities maintenance
- Trash collection
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- Dust removal
- Vacuuming floors
- Glass cleaning
- Sweeping and mopping surfaces
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09/2019 to 11/2019 Janitorial Worker Wegmans Food Markets – Summit, NJ,
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Dusted surfaces, ledges, fixtures and furniture.
- Swept hard surface floors using broom or push broom dust mop.
- Wiped light switches, switch plates, door knobs, door frames and door jambs.
- Hand-cleaned telephones, door knobs, and remote controls.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Checked in and stocked inventory throughout facility.
- Organized daily cleaning schedules for custodial team.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Cleaned and sanitized drinking fountains.
- Reported vandalism or other damage to property to supervisor.
- Sanitized break area kitchen counters, tables and sinks.
06/2017 to 08/2017 Office Administrative Assistant Applied Medical Technology, Inc. – Sacramento, CA,
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Authored clear and professional business documents.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Responded to inquiries from callers seeking information.
- Drafted agendas, recorded minutes and created documents for meetings.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
04/2013 to 12/2013 McDonald's Citadel Outlets – Commerce, CA,
- Cleaned counter surfaces, dining areas and food preparation areas Timeframe for maximum health, safety and customer satisfaction.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Greeted customers entering restaurant with enthusiasm and warmth and served Number customers per Timeframe.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Reduced customer wait times by quickly operating customer window and sales register.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Examined trays to check contents for required items and complete orders.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas as needed.
- Worked well with teammates and accepted coaching from management team.
- Supported great dining and meal experiences for guests.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment and utensils clean and sanitary.
01/2012 to 09/2012 Custodian Verizon Center – City, STATE,
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Collected, sorted and transported recyclable materials.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
- Organized daily cleaning schedules for custodial team.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
- Kept building spaces premises clean inside and outside.
- Completed routine floor maintenance, including stripping, sealing and finishing.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Maintained floor cleaning and waxing equipment.
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- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Expected in 08/2011 High School Diploma:
Theodore Roosevelt High School - Washington, DC,
GPA:
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