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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Reliable employee seeking customer service position. Offering excellent communication and good judgment.

Skills
  • Work orders
  • Flexible & Adaptable
  • Skilled housekeeper
  • Facilities maintenance
  • Trash collection
  • Dust removal
  • Vacuuming floors
  • Glass cleaning
  • Sweeping and mopping surfaces
Work History
09/2019 to 11/2019
Janitorial Worker Wegmans Food Markets Summit, NJ,
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Dusted surfaces, ledges, fixtures and furniture.
  • Swept hard surface floors using broom or push broom dust mop.
  • Wiped light switches, switch plates, door knobs, door frames and door jambs.
  • Hand-cleaned telephones, door knobs, and remote controls.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Checked in and stocked inventory throughout facility.
  • Organized daily cleaning schedules for custodial team.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Cleaned and sanitized drinking fountains.
  • Reported vandalism or other damage to property to supervisor.
  • Sanitized break area kitchen counters, tables and sinks.
06/2017 to 08/2017
Office Administrative Assistant Applied Medical Technology, Inc. Sacramento, CA,
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Authored clear and professional business documents.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

+ Edit or add your own

  • Kept reception area clean and neat to give visitors positive first impression.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Responded to inquiries from callers seeking information.
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
04/2013 to 12/2013
McDonald's Citadel Outlets Commerce, CA,
  • Cleaned counter surfaces, dining areas and food preparation areas Timeframe for maximum health, safety and customer satisfaction.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Greeted customers entering restaurant with enthusiasm and warmth and served Number customers per Timeframe.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
  • Examined trays to check contents for required items and complete orders.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Assisted other team members to achieve goals.
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas as needed.
  • Worked well with teammates and accepted coaching from management team.
  • Supported great dining and meal experiences for guests.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept food preparation area, equipment and utensils clean and sanitary.
01/2012 to 09/2012
Custodian Verizon Center City, STATE,
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Reported vandalism or other damage to property to supervisor.
  • Collected, sorted and transported recyclable materials.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
  • Organized daily cleaning schedules for custodial team.
  • Checked in and stocked inventory throughout facility.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Kept building spaces premises clean inside and outside.
  • Completed routine floor maintenance, including stripping, sealing and finishing.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Maintained floor cleaning and waxing equipment.

+ Edit or add your own

  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Education
Expected in 08/2011
High School Diploma:
Theodore Roosevelt High School - Washington, DC,
GPA:

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Resume Overview

School Attended

  • Theodore Roosevelt High School

Job Titles Held:

  • Janitorial Worker
  • Office Administrative Assistant
  • McDonald's
  • Custodian

Degrees

  • High School Diploma

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