Janitorial Worker resume example

• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Authored clear and professional business documents.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Transferred and directed phone calls, guests and mail to correct staff members.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

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• Kept reception area clean and neat to give visitors positive first impression.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Responded to inquiries from callers seeking information.
• Drafted agendas, recorded minutes and created documents for meetings.
• Maintained office supplies inventory by checking stock and ordering new supplies as needed.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage.

• Cleaned counter surfaces, dining areas and food preparation areas Timeframe for maximum health, safety and customer satisfaction.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Greeted customers entering restaurant with enthusiasm and warmth and served Number customers per Timeframe.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Reduced customer wait times by quickly operating customer window and sales register.
• Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
• Examined trays to check contents for required items and complete orders.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Listened attentively to customer complaints or requests and resolved issues without need to escalate.
• Assisted other team members to achieve goals.
• Took orders, prepared meals and collected payments.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru and other areas as needed.
• Worked well with teammates and accepted coaching from management team.
• Supported great dining and meal experiences for guests.
• Prepared products following restaurant, health, and safety standards and procedures.
• Kept food preparation area, equipment and utensils clean and sanitary.

• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Reported vandalism or other damage to property to supervisor.
• Collected, sorted and transported recyclable materials.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
• Organized daily cleaning schedules for custodial team.
• Checked in and stocked inventory throughout facility.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
• Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
• Kept building spaces premises clean inside and outside.
• Completed routine floor maintenance, including stripping, sealing and finishing.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
• Maintained floor cleaning and waxing equipment.

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• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.