Janitorial Worker Resume Example Commercial Cleaning Service

JANITORIAL WORKER

Summary

Results-driven, ambitious, dependable, trustworthy and hardworking professional with excellent reputation for quality, efficiency, and commitment to quality customer service seeking career advancement opportunities.

Skills

Time management
Facilities maintenance
Safety protocols
Scheduling
Cash management
Inventory management
Vendor relationship management
Employee performance evaluation
Production scheduling
Inventory monitoring

Resource allocation
Team building
Data entry
Strategic planning
Staff supervision
Budgeting
Conflict resolution
Customer service
Training
Documentation

Experience

Commercial Cleaning Service | Conway, ARJanitorial Worker11/2016 - Current

Dust and disinfect every surface area.
Maintained, sanitized and vacuumed all flooring areas and washing kitchen floors.
Making sure the bathrooms are clean and tidy. Replacing toilet paper and paper towels if needed.
Swept and mopped floors with proper signage to prevent customer injury.

Dollar General | Conway, ARCashier Assistant Manager02/2012 - 09/2016

Created a positive atmosphere by greeting customers upon entering establishment and providing a pleasant and friendly shopping experience, offering assistance to help find necessary store items.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Collected merchandise from store and searched back-end locations for customer purchases.
Worked closely with front-end staff to assist customers.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Drove sales and add-on purchases by promoting specific item options to customers.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Properly verified customer identification for tobacco purchases.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Processed customer payments quickly and returned exact change and receipts.
Stayed up to date on current item discounts to support promotions.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Managed product returns professionally and quickly to maintain customer satisfaction.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answering questions and offering advice.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Trained new team members in cash register operation, stock procedures and customer service.
Helped customer locate and select appropriate merchandise throughout store.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Answered phone calls to assist customers with questions and online orders.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Learned roles of other departments to provide coverage and keep store operational.
Scanned items quickly to keep lines moving and reduce overall wait time.
Counted product stock to maintain inventory records.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Arranged updated promotional displays.
Distributed new merchandise efficiently to different departments.
Processed returned items in accordance with store policy.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.

Skating Rink | Conway, ARManager/Party Planner08/2007 - 02/2012

Managed day-to-day operations, including supervision and assignment delegation.
Led employee performance reviews and discussed improvement strategies with each team member.
Executed new training initiative to improve skills and develop leaders from within.
Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Gave input on how to improve training and employee productivity.
Coached new team members on job tasks and performance strategies.
Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Maintained open and professional team relationships to quickly identify and resolve issues.
Assessed events planning services, timeline and related costs.

Education and Training

UMA | Tampa, FLMAA in Medical Administrative Assistant05/2017

Activities and Honors

Deans list and graduated on the honor roll.

Resume Overview

Companies Worked For:

Commercial Cleaning Service
Dollar General
Skating Rink

School Attended

Job Titles Held:

Janitorial Worker
Cashier Assistant Manager
Manager/Party Planner

Degrees

MAA in Medical Administrative Assistant

Janitorial Worker Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes