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Janitorial Worker Resume Example

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JANITORIAL WORKER
Summary

Results-driven, ambitious, dependable, trustworthy and hardworking professional with excellent reputation for quality, efficiency, and commitment to quality customer service seeking career advancement opportunities.

Skills
  • Time management
  • Facilities maintenance
  • Safety protocols
  • Scheduling
  • Cash management
  • Inventory management
  • Vendor relationship management
  • Employee performance evaluation
  • Production scheduling
  • Inventory monitoring
  • Resource allocation
  • Team building
  • Data entry
  • Strategic planning
  • Staff supervision
  • Budgeting
  • Conflict resolution
  • Customer service
  • Training
  • Documentation
Experience
Wegmans Food Markets | Chantilly , VAJanitorial Worker11/2016 - Current
  • Dust and disinfect every surface area.
  • Maintained, sanitized and vacuumed all flooring areas and washing kitchen floors.
  • Making sure the bathrooms are clean and tidy. Replacing toilet paper and paper towels if needed.
  • Swept and mopped floors with proper signage to prevent customer injury.
Dollar General | City , STATECashier Assistant Manager02/2012 - 09/2016
  • Created a positive atmosphere by greeting customers upon entering establishment and providing a pleasant and friendly shopping experience, offering assistance to help find necessary store items.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Worked closely with front-end staff to assist customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for tobacco purchases.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Processed customer payments quickly and returned exact change and receipts.
  • Stayed up to date on current item discounts to support promotions.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Managed product returns professionally and quickly to maintain customer satisfaction.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answering questions and offering advice.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Answered phone calls to assist customers with questions and online orders.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Counted product stock to maintain inventory records.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Arranged updated promotional displays.
  • Distributed new merchandise efficiently to different departments.
  • Processed returned items in accordance with store policy.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Skating Rink | City , STATEManager/Party Planner08/2007 - 02/2012
  • Managed day-to-day operations, including supervision and assignment delegation.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Gave input on how to improve training and employee productivity.
  • Coached new team members on job tasks and performance strategies.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Assessed events planning services, timeline and related costs.
Education and Training
UMA | CityMAA in Medical Administrative Assistant05/2017
Activities and Honors

Deans list and graduated on the honor roll.

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
  • Word choice
  • Length
  • Measurable results

Resume Overview

School Attended

  • UMA

Job Titles Held:

  • Janitorial Worker
  • Cashier Assistant Manager
  • Manager/Party Planner

Degrees

  • MAA in Medical Administrative Assistant

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