Knowledge of the entire systems development life cycle (SDLC) specializing in the design and implementation phase
*Website design and development utilizing Object Oriented Programming (OOP) in a Visual Studio Environment.
*Experience creating Functional and non-functional project requirements utilizing flow charts, Gantt charts, wire frames and use cases.
*Troubleshooting computer hardware and software - providing remote and desktop support.
Microsoft Office suite using Word, Excel, PowerPoint and Access.
Operating Systems: Windows XP, VISTA, 7, UNIX
Software: Microsoft Office (Word, Excel, PowerPoint, Access), Adobe ( Photo shop, Illustrator, Premiere Pro, After Effects) 3D Studio Max, Macro media Director, Flash, Visual Basic, Dream weaver, Shockwave, and CorelDRAW.
ITO Service Delivery Rep January 2015 to CurrentBarrister Global Networks Inc - Hammond, LA
Displayed courtesy and strong interpersonal skills with all customer interactions. Producing excellent technical support for business and residential clients; installing or repairing both hardware and software to client's satisfaction.
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Companies Worked For:
Barrister Global Networks Inc
Parkway Elementary School
Miami Dade CTY Public Schools
Lindsey Hopkins Technical Education Center
Lindsey Hopkins Tech Ed CTR
Church Teachers College
Job Titles Held:
ITO Service Delivery Rep
Computer Information Science , April 2015 Micro Computer Analyst , April 1996 Education , June 1978 Associate of Science : Teacher Education , 1975
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