Attention to detail and accuracy. Serving as a Network Administrator and oversee IT support for department's. Assisting a major network installation and upgrade project. Serving customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Coursework in Information Technology.
3com/HP, Active Directory, DNS, cabling, CISCO, Servers, Hardware, excellent customer service, Dell, desktops, DHCP, Disaster recovery, documentation, firewalls, VOIP phone support, LAN/WAN, Exchange, MS Office, MS Project, Microsoft Windows (All Versions), NAS, NFS, networking, network printers, cameras, policies, routers, SAN, switches, technical assistance, VPN, MS Visio.
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