(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Network Administrator offering in-depth understanding of IT infrastructure areas, particularly IT network integration. Self-starter with demonstrating success in initiating, tracking, reporting and closing projects.
  • Microsoft Server 2012 R2, 2008 R2, 2003
  • Microsoft Windows 7 & 8, Vista, XP pro, Macintosh
  • Active Directory, DHCP/DNS Ethernet and Firewall proficient
  • VMWare experience
  • MS Hyper-v experience
  • VoIP knowledge and Supporting IP Telephony
  • Storage management
  • Network protocols
  • Disaster recovery environments
  • Citrix
  • Cisco IOS,
  • Positive attitude
  • Focused and driven
  • Advanced troubleshooting
  • Virus and Spyware removal
  • Server management
  • Computer diagnostics and repair
  • Accomplished with mobile devices
  • Patient and diligent
  • MS Office 2007, 2010 & 2013, MS Project, Visio
  • Web content filtering
Mt. Sierra College Monrovia, CA Expected in 2007 BS Degree : Telecommunications - GPA :

Coursework in Information Technology.


Attention to detail and accuracy. Serving as a Network Administrator and oversee IT support for department's. Assisting a major network installation and upgrade project. Serving customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Badger Meter Inc - IT Support Network Engineer
Los Gatos, CA, 09/2015 - Current
  • Excellent customer service
  • Troubleshoot and support manufacture products
  • Extensive background knowledge for Desktop support, Administer MS windows servers
  • Network diagnostics and analysis
  • Provide technical assistance via email, phone and ticketing
  • Install and configure switches
  • Configure Vlans, access rules, port forwarding
  • Storage deployment of SAN/ISCSI/NFS/NAS.
  • Process an average of 60-75 inbound and outbound technical support calls
  • Resolving difficult issues while maintaining positive rapport with customer.
  • Providing resolutions to customer complaints and concerns with strong verbal and negotiation skills.
Badger Meter Inc - Network Administrator
Denver, CO, 06/2012 - 09/2015
  • Enterprise routers installations and configuration
  • Implement Active Directory, DNS, DHCP and FISMO roles transfers.
  • Installation and configuration of switches
  • Work with cabling vendors for segregated voice and data networks.
  • Installation of voice/phone servers, VOIP
  • Provide excellent customer service
  • Extensive background knowledge for desktop and server
  • Migrating clients to Hosted Exchange
  • Disaster recovery solutions.
  • Setup virtualization environments ESXi VMware
  • Storage deployment of SAN/ISCSI/NFS/NAS
  • Implementation of enterprise level WIFI installation
  • Administer MS windows 2003, 2008, 2008 r2, 2012 and 2012 R2, Essentials R2
  • Installation and configuration of various firewalls
  • Mapping network using MS Visio.
Earnhardt Auto - Network Administrator
Phoenix, AZ, 06/2007 - 06/2012
  • Ensure all IT-related projects were implemented in a timely and efficient manner.
  • Support over 80 users
  • Oversee the desktop/laptop infrastructure
  • Manage all server and network escalations and deployments.
  • Manage all phone support, deployment and issues
  • Coordinate and deployment of About-time time and attendance
  • Maintain vendor relationships and software compliance issues.
  • Assist in migrating in house servers to a data-center.
  • Implement and configure VPN Client/Site-to-Site including VOIP over VPN.
  • Opening TCP/IP ports within ACL's and Nat static ports when configuring firewalls.
  • Maintain and optimize documentation of all LAN network hardware, software and security systems.
  • Configure and deploy Aruba wireless controller
  • Maintain service packs, patches, and upgrades
  • Create desktop operating system images
  • Coordinate all purchases of hardware and software from vendors.
City Of Hope Hospital - I.T Help Desk
City, STATE, 05/2007 - 06/2007
  • Assigning HelpDesk requests to technicians.
  • Troubleshot and applied maintenance for computers.
  • Send and receive shipping for all I.T. equipment's.
PCC Network Solutions - I.T. Help Desk Technician
City, STATE, 2006 - 2007
  • Maintain service packs, patches, and upgrades to desktop, and server operating systems.
  • Ensure all servers and desktops remained up to date with patches, virus, and security updates.
  • Support anti-virus system
  • Create desktop operating system images

3com/HP, Active Directory, DNS, cabling, CISCO, Servers, Hardware, excellent customer service, Dell, desktops, DHCP, Disaster recovery, documentation, firewalls, VOIP phone support, LAN/WAN, Exchange, MS Office, MS Project, Microsoft Windows (All Versions), NAS, NFS, networking, network printers, cameras, policies, routers, SAN, switches, technical assistance, VPN, MS Visio.

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  • IT Support Network Engineer
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  • BS Degree

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