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IT Specialist (NF-04 Federal Band) Salary 58k per year Resume Example

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IT SPECIALIST (NF-04 FEDERAL BAND) SALARY 58K PER YEAR
Career Overview

Senior IT Professional experienced in many diverse technologies. Creatively a forward thinker, with budget conscious solutions in mind. Capable of generating and implementing creative solutions. Ability to take solutions from concept to implementation to deployment. Demonstrated competence working for Department of Defense and US Navy.

• System Administration

• End User Support

• Implementation and Deployment

Qualifications

Microsoft Windows 8 certified

Security + Ce

Network + Ce

A+ Ce


  • Currently hold an Active Security Secret Clearance
Accomplishments
  • Upgraded over 3000 computers to Window 7 and reinstalled associated programs with newly POS system onboard the US Navy ships.
  • Replaced all old computers and shipped new computers to ships personnel staff overseas military installation
Work Experience
IT Specialist (NF-04 Federal Band) Salary 58k per yearApr 2014 to Current
NEXCOM - San Diego, CA
  • Active Directory: Creating user accounts, Group Policy, login and folder permissions. Desktop/Laptop Imaging: Acronis Imaging, Windows 7, Microsoft Outlook, Lync phones
  • First call IT Support for Ports 700 plus users with 95% first call resolution. Image, configure and deploy desktop/laptop while maintaining accurate hw inventory.
  • Configure, install and fix network HP printers and scanners. Update printer drivers.
  • Troubleshoot and resolve user workstations using Windows XP/7 Pro in a Windows network
  • Performs all phases of Ships Stores IT systems support including: Requirements analysis, Site preparation (space, network connection, electrical wiring, etc.)
  • Coordinates hardware, software and peripheral equipment availability
  • System installation, testing, equipment configuration and optimization Loads, configures and tests system software Problem troubleshooting and resolution User training
  • System ongoing maintenance and upgrades Works closely with ship information technology personnel, vendor representatives, and ship store operators in installing, maintaining and training users in Ship Stores POS, EDI and related IT systems
IT Specialist ( DOD Contractor) Salary 52k per yearSep 2011 to Mar 2014
CALnet - San Diego, CA
  • Administer Windows 7 re imaging activity includes receiving assets, moving equipment within a site, staging equipment for build/image activity, interviewing clients as part of pre -deployment asset discovery, executing the replacement activity, populating and updating Remedy service request and work orders to reflect the activity, and preparing the replaced asset for dispositio
  • Manage incoming and outgoing assets.
  • Prepare system for deployments.
  • Run Vulnerability scanner ( Retna Scan ) to make computer system compliant.
  • Verified STIG and CAT compliance according to DISA requirements.
  • Install HBSS and Norton Antivirus Software Image computer using Symantec Ghost Image AND Microsoft Deployment Toolkit to restore and back up image.
  • Experience with SMS, Active Directory, Group Policy, Window 7 Enterprise, MS Office 2010, Norton Antivirus and various application for installation and support.

IT Technician ( Active Duty Navy) Salary 60k per yearAug 2009 to Aug 2011
US Navy - Dubai, CA
  • Troubleshooting local and remote connectivity related issues using SMS remote desktop.
  • Creating user accounts in Active Role Server and adding group permission and setting up password for log in.
  • Re image laptops and desktop using Symantec Ghost Image and sysprep, creating and adding computer name using naming convention to a domain.
  • Additional support active client and CAC/PKI log in for DOD and Military personnel using CAC reader to log in to the domain.
Information Systems Technician (Active Duty) Salary 65K per yearJun 2006 to Jul 2009
US Navy - Djibouti, Africa

  • As ADPE Technician, Spearheaded the deployment of a DISA approved Federal
  • Desktop Core Configuration FDCC) image to over 2000 workstations and mitigated over 200 distinct security vulnerabilities.
  • In addition, installed and uninstalled software on windows, setup computer equipment, devices and accounts for users.
  • As Helpdesk Technician, Responsible for installing, configuring and troubleshooting common software applications of over 1500 users.
  • Likewise, processed over 2500 trouble tickets using Help Desk Ticketing software (Remedy) and assisted users with Microsoft Office (Word, Excel, Access, Outlook, etc.) related questions.
  • As Logistic Specialist, Responsible for inventory asset management of decentralized and decontrolled items including supplies, and equipment for C4I communication equipment to support the Defense Network in Djibouti.
  • Researched and procured items and equipments that meets the configuration requested by the Network Engineering team for NCTAMS to support DOD navy C4I communications.
Information Systems Technician (Active Duty) Salary 65k per yearMay 2002 to May 2006
US NAVY - San Diego, CA
  • Administered 8 Windows NT 4.0 servers.
  • Configured the servers to run in a multiple domain environment running MS Exchange 5.5, Microsoft BackOffice, DNS, WINS, IIS, SMS and Backup exec.
  • Upgraded over 500 386/486 workstations to more efficient Pentium systems.
  • Installed components such as motherboard, CPU, RAM, controller card, network DDITIONAL NFORMATION.
Education and Training
Bachelor of Science, Network Security2015Coleman University - Kearny Mesa, CA
Associate of Science, Network Administrator2013Coleman University - Kearny Mesa, CA
US Navy School and Education

US Navy Education & School


NEC 2709 - Joint Force Air Component Commander (JFACC) System Administrator


NEC 2780 - Network Security Vulnerability Technician


NEC 2720 - GCCS-M System Administrator


NEC 2735 - Information Systems Administrator

Technical Skills
SkillsExperienceTotal YearsLast Used
Problem solving • Trouble shooting 1414
Additional Information
  • Build, analysis, troubleshoot, repair pc systems and printer
  • Detect, analyze, and correct Computer and Network Equipment Problems
  • Highly knowledgeable in printer repair
  • Install scanners, SCSI adapters, cd-roms, floppy drives, sound cards, additional memory, hard drives and nic cards; setup printers as local and network capable, upgrade system bios, install software, and configure hardware and software
  • Knowledgeable in Computer Operations, MS Office 2003
  • OS - XP Pro/Windows 7/Advanced Server 2003
  • Network wiring punch down
  • Cabling (cat5e)
  • Excellent customer relations and quick response time
  • Proactive team member with excellent communications skills
Skills
  • Active Directory, asset management, Backup exec, hardware, controller, CPU, client, clients, customer service, data transfer Database, DNS, e-mail, Ghost, Help Desk, IIS, Image, imaging, Information Systems, inventory, IPX/SPX, laptops, Access, Microsoft BackOffice, Excel, MSExchange 5.5, Microsoft Office, MS Office, Outlook, Windows 7, windows, Window 7, 2000, Windows NT, Windows NT 4.0, Word, modem, motherboard, Navy, NEC, Enterprise, Network Administrator, Network Engineering, Network Security, Network, Norton Antivirus, Pentium, personnel, protocols, RAM, receiving, scanner, servers, SMS, sound card, Symantec, System Administrator, TCP/IP, Technician, phone, Troubleshooting, video, 386, 486
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Resume Overview

Companies Worked For:

  • NEXCOM
  • CALnet
  • US Navy
  • US NAVY

School Attended

  • Coleman University

Job Titles Held:

  • IT Specialist (NF-04 Federal Band) Salary 58k per year
  • IT Specialist ( DOD Contractor) Salary 52k per year
  • IT Technician ( Active Duty Navy) Salary 60k per year
  • Information Systems Technician (Active Duty) Salary 65K per year
  • Information Systems Technician (Active Duty) Salary 65k per year

Degrees

  • Bachelor of Science , Network Security 2015
    Associate of Science , Network Administrator 2013

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