IT Specialist (INFOSEC), GS-2210-12/8 Resume Example

As the User Administration Team Lead, I: 

• Oversaw and managed the IIS' stakeholders' user data.
• Ensured that allusers with access to the system have been appropriately vetted through the Homeland Security Presidential Directive – 12 (HSPD12) process to include identity verifications, position risk designations, background checks and that these persons have reviewed, understood and agree to abide by organization or system-level Rules of Behavior (ROB) and Non-disclosure agreements (NDA).
• Collaborated with the Indian Affairs Customer Support Team to enhance the quality of service for end users.

Security Control  

• Provided input to information system owners on the security requirements and security controls for the information systems tracked within IIS.
• Monitored access to vulnerability security tools, such as nCircle, NetIQ, Snort, CounterAct, NetProbes, and Citrix Netscaler (web proxy).

Technical 

• Designed IIS WebX training to support the Bureau of Indian Education (BIE) employees.
• Administered and generated TAAMS accounts and determined what types of privileges or access rights to grant.

As a Network Analysis I: 

• Served on the Help Desk Team to provide technical support for Desktop, Laptops, Servers, the Local Area Network (LAN), and the Wide Area Network (WAN).
• Served as a backup Network Administrator with the Novell migration, configured PCs, installed software, setup end-users' accounts thru the NetWare Administrator Tools.
• Served on voice over IP (VoIP) team in migrating voice traffic from exiting data networks.

Security Control 

• Monitored network performance issues including availability, utilization, throughput, installation, configuration, and testing of equipment.
• Secured network by performing network monitoring and analysis, and troubleshooting network problems or escalating problems to vendor.
• Monitored mail server by ping router IP, Channel Service Unit/Data Service Unit (csu/dsu) router and Universal Table Editor (UTE).

Technical 

• Handled the data lines, analog lines, programmed the phones, switched cables and fax lines, swapped phones, set up voice mail, and reset and update to the Siteman Computer.
• Troubleshoot and performed backup and diagnostics on the Siteman Computer.
• Installed, debugged, modified, and maintained end-users hardware and software to access the LAN, WAN, Internet, Intranet, mainframe-hosted system. Ran patches for varied program and applications. Installed and setup the Lotus Notes (e-mail) system and accounts, Sametime, and Novell clients account through Network Neighborhood.
• Provided training on TAAMS system, Windows 98, Windows 2000, and Excel 2000.

As a Budget Analyst I: 

• Processed account payable invoices.
• Prepared monthly expenditures for fiscal year planning.
• Acted as the Contracting Officer's Technical Representative (COTR) to provide oversight for external stakeholders involved in Collection activities.
• Supervised four staff members.
• Composed non-technical correspondence, narratives, reports, briefings, and monthly statistical reports.

Computer 

• Accessed the CMIS, CPAID, AVS, FEEBACS and ABACIS (stored on WAN).
• Performed recovery, download, backup and ran diagnostic tests on failures and malfunctions to ensure operational reliability and data integrity.
• Implemented menu-driven programs for relational database and developed computerized systems using FoxPro and Dbase.
• Coordinated and trained employees on new software programs. Provided training using Imaging Coastal Electronic Filing System.
• Served on special project teams in developing star architecture layout design for the LAN.
• Wrote the application inventory for Debt Administration, Reporting and Tracking System (DARTS) and data dictionary which identified the attribute profiles and gave a brief description that was included into the Coastal Electronic Imaging system.