it specialist resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Skilled area in machinery, quality, operations, team leading and management. I am a firm believer in " Hire for attitude, Train for skill".

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Have completed Pc and mobile refreshes for end user support.
  • Project management for Windows upgrades for a entire site.
  • Work with IT networking and security to standardize equipment for deployment.
  • Computer Hardware Knowledge
  • MS Office Proficiency
  • Business Development
  • Application Support
  • Staff Training
  • Hardware Repair
  • Collaborative Team Player
  • Troubleshooting
  • Quality Production
  • Project Deadlines
Work History
IT Specialist, 02/2022 to Current
Cushman & WakefieldWhitsett, NC, Garland, TX
  • Configured hardware, devices and software to set up work stations for employees.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Senior Operator, 11/2017 to 02/2022
Infineon TechnologiesWashington, DC, Garland, TX
  • Performed routine maintenance on workplace equipment to immediately address problems.
  • Mentored new team members by demonstrating Shot Blast and Heat Treat Operations, and explaining departmental procedures.
  • Conducted safety inspections and instructed all workers to follow procedures to avoid mishaps and accidents.
  • Met aggressive project deadlines and production goals
  • Kept accurate records of defective units or products.
  • Efficiently read and interpreted blueprints.
  • Supervised team of 20 and encouraged employees to immediately address job issues or concerns.
  • Set up machines to start production cycles and controlled machine settings.
  • Inspected machine parts with measuring tools.
  • Fed raw materials into machines.
  • Made sure that products were produced on time and are of good quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Inspected finished products for quality and adherence to customer specifications.
  • Maintained organized work area by cleaning and removing hazards.
  • Performed general equipment maintenance and repair to minimize downtime.
Operator Technician, 06/2017 to 11/2017
Trivium PackagingArlington Heights, IL, Garland, TX
  • Inspected machine parts with measuring tools.
  • Set up machines to start production cycles and controlled machine settings.
  • Efficiently read and interpreted blueprints.
  • Fed raw materials into machines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Completed pre- and post-installation tests of systems and components to assess flow and pressure.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
NDT Technician, 05/2015 to 11/2016
Ruger Investment Casting - Prescott Div.Prescott, AZ, Garland, TX
  • Visually examined materials, structures and components for signs of corrosion, metal fatigue and cracks.
  • Conducted liquid penetrant tests to locate surface cracks by coating objects with fluorescent dyes, cleaning excess penetrants and applying developers.
  • Performed liquid dye penetrant tests on piping and vessels to inspect for discontinuities and cracks.
  • Used sonic measurements to map presence of imperfections within objects.
  • Created radiographic images to detect flaws in objects while leaving objects intact.
  • Analyzed and interpreted data, schematics and manuals to determine specifications, inspection and testing procedures, adjustments and certifications of instruments required.
  • Evaluated and reported inner structure and flaws by preparing scaled diagrams pinpointing defects.
  • Selected, calibrated, or operated equipment used in non-destructive testing of products or materials.
  • Prepared reports on non-destructive testing results.
  • Used thermal and infrared testing to identify defects in concrete and other building materials.
Associate of Science: , Expected in 12/2023 to Collin County Community College District - Plano, TX
High School Diploma: , Expected in 05/2013 to Royse City High School - Royse City, TX

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Resume Overview

School Attended

  • Collin County Community College District
  • Royse City High School

Job Titles Held:

  • IT Specialist
  • Senior Operator
  • Operator Technician
  • NDT Technician


  • Associate of Science
  • High School Diploma

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