Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Websites, Portfolios, Profiles
  • https://rivasjulio047.wixsite.com/juliorivas
Professional Summary

Bilingual software development student with experience in code deployment and environment maintenance. Ready to apply computer engineering background while gaining invaluable experience in the software industry. Eager to diversify personal competencies to help companies broaden developmental processes and software audiences.

Skills
  • Windows Server
  • PHP
  • Data collection
  • HTML
  • Perl
  • Wordpress
  • Java
  • C++
  • Python
  • Sales
Work History
07/2020 to 12/2020 Retail Sales Associate Xanterra Parks & Resorts | Grand Canyon, AZ,
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
    Engaged with customers to effectively build rapport and lasting relationships.
  • Closed over $45,000 in sales in a 3 month span.
11/2019 to Current Remote Developer/Support Brooks Furniture | City, STATE,
  • Determined hardware and network system issues using effective troubleshooting techniques.
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Delivered remote technical support for 200+ employees.
  • Researched new technologies, software packages and hardware products for use in website projects.
03/2019 to 08/2019 Sales Associate Sungrade Solar | City, STATE,
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Used consultative sales approach to understand customer needs and recommend relevant/
    offerings.
  • Closed over 220k Solar Deals in under 3 months.
  • Presented proposals at Client-Site.
  • Spent 40% of work time traveling to connect with customers and demonstrate products.
08/2016 to 10/2018 IT Specialist And Developer SOUTH DADE TOYOTA, HOMESTEAD | City, State,
  • Led efforts providing Technical support for over 100 users with solutions for Windows,
    Microsoft, And Networking problems.
  • Actively did System setups and installations of different operating systems( WIN 10, WIN 7, and WIN 8)
  • Committed efforts into configuring VOIP phones.
  • Made efforts into maintaining hardware and software with new installations, repairs, and patches.
  • Developed a portable Network Registrars, which registers the computers information once the USB is plugged into computer and then sends the computer's information into a database.
Education
Expected in HIGH SCHOOL DIPLOMA | CORAL GABLES SENIOR HIGH, MIAMI, FLORIDA GPA:
Expected in 08/2021 Associate of Arts | Computer Science Miracosta College, Oceanside, CA GPA:
Accomplishments
  • Through my leadership I contributed to making a service drive welcome tracking system which tracks where the customer car is at during a certain time and provides them a personalized welcome as they enter our lobby through a TV display. My efforts have greatly helped to ensure customer retention.
  • Contributed in developing Networking Inventory System for a dealership network that houses over 200 devices such. This was developed by using PHP and Mysql for the backend.
  • Created a simple program that is use for users to request support by just clicking an executable that send the IT team an email with the Computer's IP and more to able to start connecting to the users within seconds.
  • Created executables that help the IT team download required software for computer set-ups . This has reduced the time of computer configurations.
  • Assisted in the development of Control Advertisement Dashboard which stores an array of videos that we display to our customer, With our control.
  • Captured cars VIN numbers and converted the HEXADECIMAL Captured VINS INTO ASCII to have correct data that correlates with the cars actual VIN Numbers. This data was used to create a customer welcome display for existing customers, after the VIN number is read we match to our database to find the name of the customer and display a customize welcome message for them such as "Welcome to South Dade Toyota [Customer Name]"
Certifications
  • B2B MARKETING FOUNDATIONS BY LINKEDIN
  • MARKETING FOUNDATIONS BY LINKEDIN
  • MARKETING PSYCHOLOGY BY UDEMY
  • TECHNICAL SUPPORT FOUNDATIONS BY GOOGLE
  • LOCAL SEO BY LINKEDIN

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good

resume Strength

  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • CORAL GABLES SENIOR HIGH
  • Miracosta College

Job Titles Held:

  • Retail Sales Associate
  • Remote Developer/Support
  • Sales Associate
  • IT Specialist And Developer

Degrees

  • HIGH SCHOOL DIPLOMA
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: