It Network Technician resume example with 10 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Resourceful Network Technician with experience maintaining complete infrastructure operations. Savvy insight balancing complex network hardware and software elements to meet critical organizational performance needs. Over [Number] years, lent troubleshooting and advisory services to address security and operational concerns. Critical thinking [Job Title] effectively resolves technical issues through troubleshooting and [Technique]. Specializes in [Area of certification] and [Area of certification]. Offers outstanding skills in [Skill] and [Skill]. Proactive Network Technician with [Area of certification] credentials and demonstrated knowledge of [Type] networks, [Type] systems and [Type] devices. Leverages strong planning, troubleshooting and problem-solving abilities developed over [Number]-year career to address and resolve routine and complex issues. Skilled at training and developing staff to achieve [Type] and [Type] objectives. Brings solid work ethic and [Area of expertise] knowledge to technical team.

  • Ethernet & Wireless networks, Servers,
  • Routers, TCP/IP Socket Programming,
  • SQL, VoIP Networks, LAN Technology
  • Security
  • Forensic and Disaster Recover, Virus
  • Protection, Maintenance, Monitoring,
  • Backup Management, Disaster Planning
  • Mitigation
  • Hardware
  • Maintenance, Assembly, Peripherals,
  • Printers, Drivers, Troubleshooting
  • Software
  • HTML CSS, XML Java, Access, and
  • SharePoint, C++, Python,
  • Operating Systems
  • Microsoft Windows XP,7,8,10, Mac iOS,
  • Linux, Windows Server 2004/2008/2016
  • General Skills
  • Communication
  • Problem Solving
  • Leadership
  • Teamwork
  • Attention to Detail
  • Attention to Detail, Mac, Servers
  • Attorney, Access, SQL
  • Backup, Office, TCP/IP
  • C++, Windows, Teamwork
  • Hardware, Microsoft Windows XP, Technician
  • Content, Networks, Troubleshooting
  • CSS, Network, Upgrades
  • Debugging, Operating Systems, VoIP
  • Direction, Peripherals, Voice over IP
  • Disaster Planning, Personnel, XML
  • Drivers, Phone systems
  • Ethernet, Printers
  • HTML, Problem Solving
  • Java, Problem resolution
  • LAN, Programming
  • Leadership, Python
  • Linux, Routers
07/2020 to Current IT Network Technician Pacific Office Automation | Eugene, OR,
  • Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network.
  • Inspect LAN infrastructure and fix minor or major problems/bugs.
  • Test and configure software and maintain and repair hardware and peripheral devices.
  • Evaluate network performance and find ways of improvement.
  • Organize and schedule upgrades and maintenance without deterring others from completing their own work.
  • Do regular data backups to protect the organization’s information.
  • Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions.
  • Oversee network administration, system access and vulnerability assessment to protect secured data.
  • Manage 391 desktops in Windows domain with several servers for multiple applications and deployed firewalls to connect and protect users.
  • Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
07/2019 to Current IT Network/Security Instructor Ectohr, Inc. | Greater Metro Detroit Area, MI,
  • Develop a syllabus that clearly outlines the course requirements, and objectives.
  • Prepare class sessions and assignments to help students grasp course content.
  • Teach courses according to the NMSU catalogue descriptions & standards.
  • Create a learning environment that encourages student involvement and participation.
  • Track assignments and ensure training and grades are updated and accurate.
  • Uploaded online lessons and tools for students to use in studies.
  • Developed guides and course materials to reinforce lecture information and help students learn.
01/2018 to 04/2018 IT Network/Security Intern 12th Judicial District Court | City, STATE,
  • Collaborated with three other teams to support new network installation and cross-functional solutions in alignment with business strategies.
  • Improved efficiency by defining networking standards, procedures and service levels for three business locations.
  • Provided hands-on troubleshooting, routing and switching to resolve issues with 100% efficiency.
  • Installed and maintained voiceover IP and VTC devices, checking customer availability for various networks.
12/2007 to 12/2015 IT Technician Alamogordo Orthopedics | City, STATE,
  • Support computers, LAN/Wireless networks at three work sites.
  • Constructed workstations with peripheral devices routers printers etc.).
  • Install and configured software and functions according to specifications.
  • Optimize e performance and maintenance of local and remote networks.
  • Ensure security and privacy of networks and computer systems within the.
  • HIPPA guidelines for Electronic Medical Records.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Organize and schedule upgrades and maintenance with no downtime.
Education and Training
Expected in 2021 Bachelor’s & Master’s | Information & Communication Technology New Mexico State University, , GPA:
Expected in 2018 Associate | Applied Sciences New Mexico State University, , GPA:
Expected in Degree | Information Technology , , GPA:
Expected in
  • Network Pro Certification
  • PC Pro Certification
, , GPA:
Expected in for Security+ Certification | , , GPA:

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Resume Overview

School Attended

  • New Mexico State University
  • New Mexico State University

Job Titles Held:

  • IT Network Technician
  • IT Network/Security Instructor
  • IT Network/Security Intern
  • IT Technician


  • Bachelor’s & Master’s
  • Associate
  • Degree
  • <ul><li>Network Pro Certification</li><li>PC Pro Certification</li></ul>
  • for Security+ Certification

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