it director resume example

Delivered global IT leadership and managed multimillion-dollar technology projects for MetLife Inc, Japan. Directed and supported a team of 80+ technical resources. Partnered with architecture and engineering teams to drive solution delivery. Led the implementation of global PPM methodology & technical governance, enforcing best practices and phase wise-gate reviews.

• Led a $20M sales compensation digital transformation project, including discovery of future state using TOGAF business architecture principles, adoption of agile, and planning, selection, and acquisition of multimillion-dollar vendor contracts, resulting in a project benefit realization of $5M per annum run rate.
• Project received the MetLife Global technology award for meeting goals in budget & time.

Selected as member of the global IT leadership team for the Japan Investment Management division of Goldman Sachs, a $36.5B American multinational investment bank and financial services company. Oversaw a team of 10 internal staff and reported directly to the Head of Asia IT with full accountability for middle and back-office technology, leveraging expertise in large scale system integrations and development projects. Fostered and maintained productive relationships with infrastructure and technology risk teams and various Japanese vendors to align IT portfolio and initiatives and achieve business strategies and goals.

• Directed the implementation of Compliance Technology Solution (Sentinel) for Japan business, including configuration and development of surveillance requirements for pre-trade & post-trade processes including cross-trades, short position, short sell, 5% report, and employee trades monitoring.
• Drove six HC savings in Client reporting operations team by directing the rollout of a global client reporting platform for Japan operations, building data warehouse & leveraging Cognos BI.
• Led the launch of SalesLogix customer relationship management (CRM) solution in Asia for 200 users, improving operational efficiency of Investment Management sales team.
• Migrated 65+ on-prem applications to private cloud, resulting in a $1M annual savings and automating continuous build, integration and deployment.
• Effectively managed 24x7 mission-critical back office application production support for 1K users in Asia in collaboration with teams in Tokyo, Singapore, London, and New York.
• Spearheaded various Japan-specific local development and customization projects in the Fund Administration, Operations, and Distribution divisions, resulting in improved operational efficiency.
• Reduced IT operational risk by consolidating application footprint, decommissioning Excel-based applications, and adopting global applications by customizing with local requirements.

Worked as an onsite project manager for Nissan Motors and Honda Motors clients, overseeing a cross-functional team in managing the development and execution of strategic initiatives. Oversaw all project requirements, including planning, budgeting, system analysis, design, development, and testing. Managed client relationships and established and exceeded expectations, driving high levels of satisfaction and retention.

• Led a bake-off project for Honda Motors, winning a million-dollar deal.
• Delivered a 300+ man-month Online Global Car Catalogue project for Nissan Motors with multilingual support and a 10K+ global user base.
• Completed a 100+ man-month Global Standardization System project for Nissan Motor’s worldwide car sales and analytics.