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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Information Technology Cybersecurity, Infrastructure, Risk and Compliance leader with 20+ years of experience in strategy, management, governance, security, risk, controls and operations, consistently demonstrating excellent people skills with the ability to successfully serve my business partners and customers.

Skills
  • IT Security
  • Enterprise IT Strategy
  • Risk Management
  • IT Policies, Processes & Procedures
  • IT Operational Efficiencies
  • Aligning Technology to Customer Goals
  • Providing Direction, Vision and Oversight
  • Strong Leadership Presence
Education and Training
Clear Creek High School League City, TX Expected in 07/1995 – – GED : - GPA :
Experience
Solid Power - IT Director, Security and Infrastructure
Louisville, CO, 01/2018 - Current
  • Established the IT organization, hiring and managing 10 direct reports and administering a $8.5M IT budget in support of over 400 sites.
  • Within 45 days, identified several high-level security risks and implemented mitigation strategies that were responsible for the recovery of IT systems during a major incident.
  • Within 90 days, launched first ever cyber security awareness education program reducing phishing risks from 47% to 4%.
  • Developed and deployed cloud-based infrastructure, aligned technology to meet the unique needs of business estimating and operations and fostered the implementation of new ERP system across the organization.
  • Led projects that included a migration to SD-WAN, the consolidation of PBX solutions to an SaaS solution, the implementation of Office 365 and a cloud based mobile device management solution.
  • Developed and implemented organization’s first formal disaster recovery and business continuity process.
Atos - Infrastructure and Security Consultant
City, STATE, 03/2017 - 05/2018
  • Manage internal security assessments per customer requests.
  • Facilitate and manage mergers and acquisition projects for customer.
    Meet with customer to determine security and infrastructure project requirements and design solutions within said requirements.
  • Design and implement Azure gateway solution for new mobile application.
  • Manage internal access management assessments per customer requests.
  • Manage internal and external penetration tests per customer requests.
  • Design and implement network and security infrastructure to meet NERC/FERC requirements between CoOp locations using multiple communication technologies including Microwave Transmissions, Metro Ethernet and VPN.
  • Assist customers with creating remediation plans.
Floworks - Director, IT Infrastructure and Security
City, STATE, 03/2014 - 08/2016
  • Supervised five direct reports, a 20-person department, and an IT budget of $12M, managing cost containment, systems performance, and availability for 45 branch locations worldwide.
  • Successfully led effort to reduce IT expenses by 20% through contract negotiations and hardware/software standardization and consolidation.
  • Debuted an IT security program featuring cloud, application, endpoint, and user training.
  • Directed the launch of seven sites, two divestitures, and three acquisitions, with a scope of responsibilities that included due diligence and technology transitions/integrations.
  • Replaced and upgraded aging infrastructure, debuted a formal patching process, and deployed Windows 10 throughout the organization.
  • Modernized infrastructure through transitions to cloud architecture; led a 60-day Office 365 migration that impacted 850 users.
  • Lowered telecom spend by 30% while achieving greater than 200% bandwidth increases by transitioning the WAN to MPLS and SD-WAN for all branches.
  • Orchestrated the opening of a 250,000 square foot digitized distribution center featuring over 50 wireless access points throughout the warehouse and a multi-acre outdoor yard.20% reduction in IT operational costs through provider contract renegotiations.
  • Authored and Implemented first IT policy program including: AUP, ACP, Change Management, Information Security, Incident Response, Remote Access, Email/Communication, Disaster Recovery, BCP and Mobility.
Friedkin - Sr. Manager, IT Infrastructure and Security
City, STATE, 03/2001 - 02/2014
  • Supervised eight direct reports, directed 43-person department and an IT budget of $13M for over 200 locations worldwide.
  • Managed the day-to-day IT infrastructure and security operations.
  • Managed complete relocation of data center services for entire enterprise. This included over 700 servers, 223 node MPLS and point-to-point network, IBM Mainframe, Enterprise voice system.
  • Transitioned business units to Office 365.
  • Worked with leadership teams to define technology and security road-maps to support business plans and minimize risk.
  • Led technical transition and delivery of $45M outsourcing engagement including transfer of affected associates, migration of key systems.
  • Successfully implemented business continuity and disaster recovery strategies that were critical during the 2008 hurricane season.

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Resume Overview

School Attended

  • Clear Creek High School

Job Titles Held:

  • IT Director, Security and Infrastructure
  • Infrastructure and Security Consultant
  • Director, IT Infrastructure and Security
  • Sr. Manager, IT Infrastructure and Security

Degrees

  • GED

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