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IT Consultant - Computer Software and pc Installation/ Independant Contractor Resume Example

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IT CONSULTANT - COMPUTER SOFTWARE AND PC INSTALLATION/ INDEPENDANT CONTRACTOR
Professional Summary

Talented Computer Technician seeking an IT position supporting end users with exceptional customer service.

Detail-oriented Computer Technician with 13 years of high-quality technical service experience in a large corporate environment for internal and external clients ranging from executives to end-users. Looking to provide exceptional customer service, troubleshooting and repairing a full range of desktop, laptop, multifunction printers, Microsoft Office products, Blackberries and Remote Support Tools.

Information technology professional with a background in project management, business and systems analysis, installation and configuration seeks position as a Systems Analyst in a fast-paced startup.

Seasoned IT Pro looking to join a dynamic, fun, hardworking team dedicated to developing intelligent, functional solutions for business productivity.

Skills
  • Interpersonal skills
  • Working with shifting priorities
  • Managing multiple projects simultaneously
  • Team player
  • Large computer networks
  • Servers
  • Windows 7
  • Windows Server2008
  • Active Directory
Work History
IT Consultant - Computer Software and pc Installation/ Independant Contractor, 03/2004 to Current
Computer Wizardry - Marcus Haddad 317 370 8930 – 7760 Carly Court Fishers Indiana 46038
  • Oversaw implementation of application developments.
  • Oversaw the daily performance of computer systems.
  • Ensured proper installation of cables, operating systems and software.
  • Referred major hardware and software problems and defective products to vendors or technicians for service.
  • Trained users in the proper use of hardware or software.
  • Escalated unresolved issues to appropriate level.
  • Presented analysis findings both verbally and in written reports.
  • Provided after-hours support for applications and project efforts when needed.
  • Applied performance tuning techniques.
  • Collaborated with other offices and territories to plan and implement new technology.
  • Ensured proper release and maintenance of all systems.
  • Worked on updating systems on a regular basis to ensure and maintain the daily function on computers and end users so that malware or virus's do not become a problem.
  • Have setup secure wireless networks for the internal and public use for companies with a large amount of users and guests.
  • Have supported the use of several programs IE: QuickBooks, Smart Service, Trend Micro, Microsoft Office, Client Write up for several companies.
  • I have worked with domains and users and I have setup backup plans in case of any loss of data, including on site as well as off site.
  • Ensured proper release and maintenance of all systems.
Education
Associate of Applied Science: Information Technology, Current
ITT Technology Shool - 50 West Fallcreek Parkway Indianapolis, Indiana 46208
  • Continuing education in Information technology skills.
  • Emphasis on every day needs of computer skills people other than myself may need in order for them to be able to work better in their career field
  • Continuing education in Information Technology
  • Advanced coursework in Internet and Network Security
Accomplishments
  •  Promoted to several different job titles in the last 15 years while working with a computer company in several different offices and domains.
  • Created and maintained databases, network accounts and programs for several department needs. Updates to different programs all the way from attorneys to accountants and every where in between.
  • Analyzed and created new configuration for packaged software to meet business and system requirements.
Additional Information
I have worked hard in the IT field and would love to be a part of any growing company. I would also love to be able to lend my experience and technological know how to current problems facing any company in the work field today and into the future.
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Resume Overview

Companies Worked For:

  • Computer Wizardry - Marcus Haddad 317 370 8930

School Attended

  • ITT Technology Shool

Job Titles Held:

  • IT Consultant - Computer Software and pc Installation/ Independant Contractor

Degrees

  • Associate of Applied Science : Information Technology , Current

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