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International Flight Attendant resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

My personal attributes I believe to be a reliable Flight Attendant with a wealth of expertise in the airline industry. Offering a superb work ethic and a motivated, service-driven personality. My customer service roles and retail experience gave me the opportunity to look after a diverse range of customers from general public to Prime Ministers and Royalty.

Known as an energetic and multilingual Flight Attendant with dynamic customer service skills. I believe I am Poised, personable and dedicated to team-driven environment, also possessing excellent customer relations and welcoming attitude. I pride myself in the achievement of meeting Deadlines /Safety and product delivery for over 40 years.

I have been rewarded and humbled by many awards for Service and Safety including Annual Awards Delivered by Group CEO.

Thank you for your consideration of my application and I look forward to the opportunity of meeting with you.

Skills
  • Medical Emergency Response
  • Airline Operations
  • Crew coordination
  • Outstanding communication skills
  • Cabin searches
  • Computer knowledge
  • Issue resolution
  • Policy and procedure adherence
  • Italian/ Spanish language fluency
  • Interpersonal communications
  • Team Leadership
Work History
01/1986 to 03/2020
International Flight Attendant Games Workshop Seattle, WA,
  • Operated in compliance with all airline and federal aviation regulations to ensure complete compliance with safety and security procedures.
  • Reassured and comforted passengers during turbulent flights and unavoidable delays.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Resolved service-related problems and documented actions in system.
01/1979 to 12/1979
Ministerial/Personal Support Worker/Clerical Assistant NSW PUBLIC SERVICE City, STATE,
  • Effectively handled office communications while adhering to confidentiality guidelines.
  • Skilled with office equipment including computers, photocopiers, scanners and voice mail systems.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Informed and supported business leaders through consistent communication and administrative support duties.
01/1975 to 04/1978
Part Time Retail Sales Assistant Flemings Supermarket City, STATE,
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer personal service and polite support to boost sales and customer satisfaction.
  • Greeted customers, helped locate merchandise and suggested suitable options.
Education
Expected in
High School Diploma:
Fort Street High School - Sydney NSW,
GPA:

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Resume Overview

School Attended

  • Fort Street High School

Job Titles Held:

  • International Flight Attendant
  • Ministerial/Personal Support Worker/Clerical Assistant
  • Part Time Retail Sales Assistant

Degrees

  • High School Diploma

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