International Flight Attendant resume example with 20+ years of experience
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My personal attributes I believe to be a reliable Flight Attendant with a wealth of expertise in the airline industry. Offering a superb work ethic and a motivated, service-driven personality. My customer service roles and retail experience gave me the opportunity to look after a diverse range of customers from general public to Prime Ministers and Royalty.
Known as an energetic and multilingual Flight Attendant with dynamic customer service skills. I believe I am Poised, personable and dedicated to team-driven environment, also possessing excellent customer relations and welcoming attitude. I pride myself in the achievement of meeting Deadlines /Safety and product delivery for over 40 years.
I have been rewarded and humbled by many awards for Service and Safety including Annual Awards Delivered by Group CEO.
Thank you for your consideration of my application and I look forward to the opportunity of meeting with you.
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- Operated in compliance with all airline and federal aviation regulations to ensure complete compliance with safety and security procedures.
- Reassured and comforted passengers during turbulent flights and unavoidable delays.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Resolved service-related problems and documented actions in system.
- Effectively handled office communications while adhering to confidentiality guidelines.
- Skilled with office equipment including computers, photocopiers, scanners and voice mail systems.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Offered each customer personal service and polite support to boost sales and customer satisfaction.
- Greeted customers, helped locate merchandise and suggested suitable options.
Fort Street High School - Sydney NSW,
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Resume Overview
School Attended
- Fort Street High School
Job Titles Held:
- International Flight Attendant
- Ministerial/Personal Support Worker/Clerical Assistant
- Part Time Retail Sales Assistant
Degrees
- High School Diploma
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