Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Megan Claire qualifies in Customer Service with 4 years in fast-paced customer service and call center environments. Currently, she is attending NWACC where she is pursuing a Associates degree in Business and she will be transferring to the U of A to finish her Bachelor's degree in Supply Chain.
  • Strong decision making skills
  • Microsoft Office
  • Strong organizational skills
  • Advanced in Excel
  • Data Entry and typing
  • Quick learner
  • Exceptional communication skills


  • Strive to meet goals
  • Ability to lead groups of associates to one common goal
  • Work together as a team
  • Proficient in Outlook
  • Multi-line phone talent
Work History
Intermodal Appointment Specialist, 08/2013 - Current
J.B. Hunt North Liberty, IA,
  • Interact with other departments and customers via lotus notes, web based or phone call across the company, internally and externally all over the country
  • On record all involvement handled with each load such as emails sent, voicemail's left and when the customers contacted as documentation.
  • Schedule on average 0600-0800 appointments weekly with JB Hunt Host
Customer Care Agent , 08/2014 - Current
Atlas Copco Drilling Solutions Haltom City, TX,
  • Completes work assignments and priorities.
  • Well aware of company policies, procedures, and standards of ethics and integrity represents company image to customers and associates
  • Escalate store issues to the appropriate management.
  • Answers an average of 75 calls per day by addressing customer inquiries and solve problems to satisfy each customer
  • Meet each Walmart customer needs on case by case basis
Carhop, 05/2011 - 04/2014
Sonic Allen, TX,
  • Serving and delivering quality food in a timely and efficient manner.
  • Respect co-workers and customers
  • Ensuring every customer leaves satisfied with their service
  • Importance to meet customer needs


Sales Associate-Seasonal , 08/2012 - 2013
Petco Greeley, CO,
  • Meet the wants and needs of the customer
  • Recommend, select and locate merchandise similar to or exactly what the customer needs and desires
  • Ensure the customer is satisfied with every part of their flooring experience from the initial greeting, through the purchase completion ​
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
High School Diploma: , Expected in 2012
Har-ber High School - 300 Jones Rd., Springdale, AR 72762
  • FCA Club
  • Varsity Soccer Captain

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School Attended

  • Har-ber High School

Job Titles Held:

  • Intermodal Appointment Specialist
  • Customer Care Agent
  • Carhop
  • Sales Associate-Seasonal


  • High School Diploma

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