Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Court report documentation
  • Community service programs
  • Candidate prescreening and interviewing
  • Onboarding and orientation
  • Relationship building and management
  • Employee training and development
  • Leadership development
  • Problem resolution
  • Field patient assessments
  • Critical decision-making skills
  • Emergency management
  • CPR and First Aid
  • Emergency response and assessment
  • Relationship building
  • Strategic planning
  • Crisis management
  • Organizational skills
  • Computer skills
  • Customer service
  • Case management
09/2020 to Current Interim Director Albany Charter School Network | Portland, ME,
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Identified environmental cClaireenges to client progress through interviews with patient and caregivers.
  • Educated clients on options to assist in making informed decisions.
  • Documented services and collected required data for evaluation.
  • Created, organized and maintained files, case notes and electronic databases.
  • Monitored offenders' activities regarding fulfillment of court ordered requirements.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Worked in collaboration with offenders to fully participate in rehabilitation planning.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Supervised adult offenders to monitor compliance with court ordered conditions.
02/2016 to 02/2019 Benefit Program Specialist Hca | Columbus Oh, OH,
  • Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
  • Consulted with staff on resolution of complex service issues.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Obtained income, asset and financial information to determine program eligibility.
  • Processed benefit computations and under or overpayment adjustments.
  • Performed assessments to determine individual limitations and strengths.
  • Maintained accurate records and documented client data in company databases.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
01/2015 to 12/2015 ICU Unit Secretary Worlds Of Fun | Charlotte, NC,
  • Communicated with patients with compassion while keeping medical information private.
  • Developed and maintained professional relationship with members of health care team, patient and patient's family.
  • Met needs of physicians and other treating team members with timely retrievals of patient medical records.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized Code Blue Rapid Response Teams.
10/2009 to 12/2012 Emergency Medical Technician Take Care Health Systems LLC | City, STATE,
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Remained level-headed and proactive during emergency situations.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Assessed emergency situations and prioritized medical care for patients.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Observed and assessed incident scenes to maintain safety of first responders.
  • Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Trained new hires by offering insight into job duties and assessing shift performance.
  • Documented patient condition and treatment to facilitate plan of care.
  • Assessed patient condition to administer first-aid treatment or advanced level life support.
  • Evaluated patients at accident scenes to screen, assess and treat significant injuries.
Education and Training
Expected in 08/2020 Bachelor of Science | Homeland Security Eastern Kentucky University, Richmond, KY GPA:
  • Minor in Disaster Management
  • Completed coursework in Statistical Reasoning, Disaster Preparedness/ Resiliency, Leadership and Homeland Security.
  • Order of the Sword and Shield National Honors Society Member
  • Dean's List Honoree Spring and Fall 2019.
Expected in Master of Science | Disaster Preparedness And Emergency Management Arkansas State University, Jonesboro, AR, GPA:
  • 4.0 GPA
  • Completed coursework in Theory Development and Crisis Communications.
  • Member of the National Weather Association
  • Member of the National Weather Service Skywarn Group

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School Attended

  • Eastern Kentucky University
  • Arkansas State University

Job Titles Held:

  • Interim Director
  • Benefit Program Specialist
  • ICU Unit Secretary
  • Emergency Medical Technician


  • Bachelor of Science
  • Master of Science

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