- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Seeking a position as a team member of a dynamic company with an opportunity to apply my superior customer service experience with my organizational skills, and ability to build lasting report with clients, specializing in problem solving and conflict resolution.
Intake Specialist, 06/2012 - 06/2013
Aspirus – Hancock, MI, Liaison on behalf of the firm to potential clients for representations, as well as managed clients cases
Financial Service Advisor, 02/2009 - 05/2012
Engineered Seal Products Inc – Davenport, IA, Carefully managed and enhanced clients financial portfolios with the bank, successfully resolved all client financial and service requests as well as any issues requiring personal and one on one attention
Bilingual Customer Specialist, 07/2003 - 07/2009
Sprint – City, STATE, - Provided excellent customer service to clients while enhancing their portfolio with the company by recommending additional products and services.
- Met & exceeded sales and service quotas.
- Assisted in training new employees
Customer Relations Specialist, 05/2001 - 07/2003
Sunshine State One-Call – City, STATE, - Provided excellent customer service to clients as well as members, assisted in location and protection of underground utility line locations throughout the state of Florida.
Associate of Arts: Political Science/Paralegal, Expected in 2014
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Seminole State College - Sanford, FL
GPA:
- Consistently go above and beyond to meet and exceed clients expectations, specializing in problem-solving and conflict resolution
- Excelled in providing superior service to clients, leaving a more favorable impression of the company and brand.
- Focused on assisting companies to achieve highest levels of service in regard to client feedback and guest overall experience with the brand.
- Received superior customer excellence awards and recognition for standing out among client relations group.
- Fluent and proficient in both English and Spanish, being able to reach out and positively impact Spanish speaking clients and markets on behalf of the company and brand.
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