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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Seeking a position as a team member of a dynamic company with an opportunity to apply my superior customer service experience with my organizational skills, and ability to build lasting report with clients, specializing in problem solving and conflict resolution.

Experience
Intake Specialist, 06/2012 - 06/2013
Aspirus Hancock, MI,

Liaison on behalf of the firm to potential clients for representations, as well as managed clients cases

Financial Service Advisor, 02/2009 - 05/2012
Engineered Seal Products Inc Davenport, IA,

Carefully managed and enhanced clients financial portfolios with the bank, successfully resolved all client financial and service requests as well as any issues requiring personal and one on one attention

Bilingual Customer Specialist, 07/2003 - 07/2009
Sprint City, STATE,
  • Provided excellent customer service to clients while enhancing their portfolio with the company by recommending additional products and services.
  • Met & exceeded sales and service quotas.
  • Assisted in training new employees
Customer Relations Specialist, 05/2001 - 07/2003
Sunshine State One-Call City, STATE,
  • Provided excellent customer service to clients as well as members, assisted in location and protection of underground utility line locations throughout the state of Florida.
Education
Associate of Arts: Political Science/Paralegal, Expected in 2014
-
Seminole State College - Sanford, FL
GPA:
Accomplishments
  • Consistently go above and beyond to meet and exceed clients expectations, specializing in problem-solving and conflict resolution
  • Excelled in providing superior service to clients, leaving a more favorable impression of the company and brand.
  • Focused on assisting companies to achieve highest levels of service in regard to client feedback and guest overall experience with the brand.
  • Received superior customer excellence awards and recognition for standing out among client relations group.
  • Fluent and proficient in both English and Spanish, being able to reach out and positively impact Spanish speaking clients and markets on behalf of the company and brand.

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Resume Overview

School Attended

  • Seminole State College

Job Titles Held:

  • Intake Specialist
  • Financial Service Advisor
  • Bilingual Customer Specialist
  • Customer Relations Specialist

Degrees

  • Associate of Arts

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