I am a Motivated and reliable office administrative professional with 17 years experience providing executive-level support.
Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Employee training and development
Claims appeal procedures
Coordinated all department functions for team of 9 employees.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Verified and logged in deadlines for responding to daily inquiries.Coordinated meetings with other department managers and served as main liaison between Administrator and Employees
Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
Updated patient accounts and information on a daily basis.
Scheduled and confirmed appointments for entire management team.
Successfully established effective systems for record retention by creating database for daily correspondence tracking.
Microsoft PowerPoint certification
10-Key, Account Management, Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Executive Management Support, Filing, Grammar, Internet Research, Letters and Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Proofreading, Reading Comprehension, Report Transcription, Research, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, , Typing, Vendor Management, Writing
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