- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
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Seasoned Health Insurance Sales Representative bringing a motivated and forward-thinking approach to driving business growth and building productive customer relationships. Licensed in Multiple States and eager to apply knowledge and experience to a new growth-oriented position.
Driven Agent with 3 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, including prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Enthusiastic Agent eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.
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Farmers Insurance – Las Vegas, NV,
- Reviewed customer needs and financial means to determine appropriate policy offerings.
- Maintained detailed records of customer information and policy sales.
- Generated sales by recommending policies and add-ons.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales Number%.
- Finalized sales and collected necessary deposits.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Vail Resorts – Littleton, CO,
- Verified up to $Amount in daily sales for end-of-day audits and accurately filled out closing paperwork.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Supervised staff of Number servers while serving tables and maintaining inventories.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Increased sales per customer by Process.
- Trained incoming staff on restaurant practices and procedures.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Vail Resorts – Colorado Springs, CO,
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Increased sales per customer by Process.
- Supervised staff of Number servers while serving tables and maintaining inventories.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Led team of Number servers and bartenders.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
- Closely monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Updated POS system from Software to Software and trained Number staff members on use.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Florida Tile – Dayton, OH,
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Executed multiple projects efficiently, including Task and Task.
- Handled Type customers in fast-paced Type setting in coordination with solid team of Number customer service associates.
- Managed timely and effective replacement of damaged or missing products.
- Followed up with customers about resolved issues and completed Action and Action to maintain high standards of customer service.
- Worked with vendors to schedule more than Number daily pickups and Number weekly deliveries.
- Responded proactively and positively to rapid change.
- Maintained up-to-date knowledge of product and service changes.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Processed Number invoices each Timeframe and mailed documentation to clients.
- Scored in top Number% of employees for successful Action.
- Delivered excellent customer service, resulting in consistent Number% customer satisfaction rating.
Baron Collier - Naples, FL,
Corinthian Colleges - Online,
- Resolved product issue through consumer testing.
- I have received Multiple Customer Service awards from E-telequote
- Certified Long Term Sales
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School Attended
- Baron Collier
- Corinthian Colleges
Job Titles Held:
- Insurance Sales Representative
- Head Server
- Head Server
- Customer Service Representative
Degrees
- Diploma
- Basic Education
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