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insurance producer front desk receptionist resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Professional, mature & attentive applicant ready and willing to provide skilled support. Excellent customer service skills. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little to no oversight. Excellent planning, problem-solving and decision-making abilities with strong work ethic & attention to detail.

Skills
  • Detail oriented
  • Excellent time management
  • Perform and/or assist with any Administrative Duties
  • Learn new things quickly
  • Sensitive material handling
  • Deadline-oriented
  • Multitasking and prioritization
  • Dependable & Loyal
  • Value my Integrity
  • Professional and mature
Experience
03/2011 to 04/2014
Insurance Producer/Front Desk Receptionist Rob Chalmers State Farm Insurance City, STATE,
  • Received all incoming calls and coordinated with Agency Owner to fulfill requests and resolve issues.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Cultivated professional relationships with policy holders through active response and dedicated assistance, improving customer retention.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Wrote all policy lines, finalized documents and filed paperwork.
  • Upheld all compliance standards for Utah Property & Casualty, Health & Life insurance sales.
  • Skillfully and thoroughly explained coverage options to potential policyholders, answering any questions or concerns.
  • Consulted with all existing and new customers to assess needs and match insurance products.
  • Drove client retention by increasing savings opportunities and identifying premium discounts whenever possible.
04/2010 to 03/2011
Insurance Producer/Front Desk Receptionist Ted Whitaker Allstate Insurance City, STATE,
  • Received all incoming calls and coordinated with Agency Owner to fulfill requests and resolve issues.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Cultivated professional relationships with policy holders & customers through active response and dedicated assistance, improving customer retention.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Wrote all policy lines, finalized documents and filed paperwork.
  • Upheld all compliance standards for Utah Property & Casualty, Health & Life insurance sales.
  • Skillfully and thoroughly explained coverage options to potential policyholders, answering any questions or concerns.
  • Consulted with existing policy holders & potential customers to assess needs and match products.
  • Drove client retention by increasing savings opportunities and identifying premium discounts whenever possible.
10/2008 to 04/2010
Resident Public Adjuster Purco Fleet Services Inc. City, STATE,
  • Interviewed claimants, medical specialists, law enforcement and employers to determine pertinent claim information.
  • Reviewed data to verify validity of claims and determine case management actions.
  • Recommended settlement offers and negotiated payment arrangements.
02/2006 to 02/2008
Insurance Producer/Front Desk Receptionist Ted Whitaker Allstate Insurance City, STATE,
  • Received all incoming calls and coordinated with Agency Owner to fulfill requests and resolve issues.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Cultivated professional relationships with policy holders & customers through active response and dedicated assistance, improving customer retention.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Wrote al policy lines, finalized documents and filed paperwork.
  • Upheld all compliance standards for Utah Property & Casualty, Health & Life insurance sales.
  • Skillfully and thoroughly explained coverage options to potential policyholders, answering any questions or concerns.
  • Consulted with existing policy holders & potential customers to assess needs and match products.
  • Drove client retention by increasing savings opportunities and identifying premium discounts whenever possible.
Education and Training
Expected in 05/1990 to to
High School Diploma:
Payson High School - Payson, UT
GPA:

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Resume Overview

School Attended

  • Payson High School

Job Titles Held:

  • Insurance Producer/Front Desk Receptionist
  • Insurance Producer/Front Desk Receptionist
  • Resident Public Adjuster
  • Insurance Producer/Front Desk Receptionist

Degrees

  • High School Diploma

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