Effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate the next steps in the process. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls or in person. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives. Focused and dedicated insurance professional with over 7 years of experience providing superior customer service and rates in both property and casualty business lines including property, general liability, marine, automobile, crime, umbrella and workers' compensation. Partner with agents to build long-term relationships and develop strategic plans to aid clients with obtaining desired coverage at lowest rates available. Hard working team player seeking to leverage background into senior underwriting assistant role with progressive organization. Experienced Insurance Producer successful at achieving sales objectives by providing customers with detailed information and first-rate service. Persuasive communication style married with a flexible approach to problem solving. Prepared to leverage 6 years of experience to take on challenging new role with growth potential.
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