Insurance Claims Adjuster Resume Example

• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
• Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
• Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
• Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
• Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
• Arranged travel accommodations for groups, couples, executives and special needs clients.
• Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
• Responded to clients' questions, issues and complaints and implemented appropriate solutions.
• Monitored social media and online sources for industry trends.

• Responsibilities include greeting students, scheduling classes, answering calls, providing excellent customer service; assuring new students feel comfortable and know where everything is; speaking with potential students in a professional manner and resolve any concerns they may have; confirmed with instructors they had everything needed to begin class; cleaning studio, checking stock, communicating with owners and leaving pertinent information for the next shift.
• Welcomed each new arrival pleasantly and confirmed registration.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Monitored self-in systems and provided assistance or intervention where required.
• Restocked, arranged and organized yoga class studios and reception area.
• Counted cash in register drawer at beginning and end of shift.
• Mentored new team members on computer system, yoga studio, and working with students..
• Explained details regarding the studio to enhance their yoga experience.

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• Lifted 15+ dogs of varying weights and breeds for bathing and grooming services on daily basis.
• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites and hair mats.
• Picked up and placed animal waste produced in public areas in proper receptacles.
• Collected animal waste produced on walks and discarded in trash or approved receptacles.
• Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
• Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
• Maintained clean and organized boarding areas to promote animal wellbeing.