SEARCH

Infrastructure Delivery Manager Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
INFRASTRUCTURE DELIVERY MANAGER
Professional Summary
Tenured IT Leader with over 23 years' experience driving enterprise success by deploying my education and skills in Agile, SDLC, ALM Application Development & Software Engineering; IaaS, PaaS, SaaS Cloud Technologies; Modern Microsoft Infrastructure Technologies; Corporate IT Operations Management; and Technical Project Management. I will help your organization win by providing excellent communications, polished business acumen, and expert client-facing skills. I succeed by adhering to the Team Concept, demonstrating a loyal commitment to the Vision and Mission of the firm, and delivering measurable results utilizing proven management disciplines and key leadership attributes.
Core Qualifications
  • Application Development
  • Infrastructure Provisioning
  • Legacy Modernization
  • Project Management
  • Operations Management
  • Leadership SkillsDevelopment
  • Organizational Behavior
  • Conflict Management & Resolution
  • Change Management
  • Client Relations Management
Experience
Infrastructure Delivery Manager
January 2015 to CurrentCatapult Systems － San Antonio, TX
  • Lead and oversee delivery operations for major IT projects utilizing modern Microsoft infrastructure technologies for organizations and firms located in San Antonio and the Southwestern U.S. Region.
  • Responsible for cradle-to-grave provision of on premise to Cloud migrations, custom and.NET application development, Azure PaaS and IaaS solutions, O365/Exchange Online, SQL, SharePoint, CRM, solutions.
  • Subject Matter Expert in the discipline and methodologies of application portfolio modernization including Line of Business and BPM decomposition and reengineering to Microsoft on premise and Cloud platforms.
  • Oversee maintenance of technical value proposition, development of opportunities, SOW scoping, architectural design, technical planning and discovery services for multiple firms in the Southwestern Region.
Director, Application Development
October 2014 to December 2015ProSource Solutions, LLC － Richfield, OH
  • Executive Director – Oversaw corporate application development operations, P&L, ALM, quality assurance, custom application testing programs, resourcing, strategic goal development for Microsoft Cloud strategies
  • Team of over 13 direct reports:  Led staff of Business Analysts, Software Engineers, DBAs, Application Developers, Technical Leads, and Solutions Architects delivering Microsoft technologies, including Cloud migrations, custom and .NET Development, Azure PaaS, IaaS solutions, O365 and SharePoint
  • Subject Matter Expert and Process Owner – Agile Software Development Lifecycle (SDLC) / Application Lifecycle Management (ALM) development.   Oversaw quality standards in engineering and project delivery
  • Resident Expert Consultant in the discipline and methodologies of application/IT Portfolio Modernization and BPM engineering: led conception, development, delivery of IT migration strategies to Microsoft platforms
  • Led migration of on premise SharePoint applications suite to responsive design O365 solution for major lubricant development firm; enabled mobile workforce, saved $2 million+ annual operating costs
  • Managed and oversaw massive $400k+ project to migrate Microsoft Office / SharePoint applications farm from on premise to Azure-based PaaS solutions; cut oversized infrastructure costs in half
Senior Vice President, Technical Operations
November 2012 to January 2014Trinity Millennium Group － San Antonio, TX
  • Team of 10 direct reports / 50 indirect reports:   Responsible for Corporate Software Engineering Operations including $50 million+ project portfolio:  provided vision and leadership for Directors, PMO, Project Managers, Software Engineers, Technical Leads, Database Engineers, Application Architects
  • Responsible for Corporate Operations P&L.  Secured over $30 million in revenue re-conceptualizing firm's Business Process Management model building iterative legacy code-decomposition concept and core IP
  • Firm's client-facing Technical Business Development Consultant; collaborated with clients on legacy to future-state application architectures, SOWs, modern application design within the Java and MS tech stacks
  • Implemented best-of-breed Center of Excellence Software Engineering Model; consolidated costly Tech Lead role, increased delivery process quality with instant savings of $2 million in overhead costs
  • Client-facing Consultant, SME, and Process Owner of SDLC / ALM automated testing and Quality Assurance models:  Design, implement, execute, lead, manage, and oversee automated quality audits and testing utilizing Microsoft Visual Studio Ultimate/Team Foundation Server/Test Manger Suite
Vice President, Engineering and Delivery
November 2012 to January 2014Trinity Millennium Group, Inc. － San Antonio, TX
  • Team of 8 direct reports / 50 indirect:   Led, directed, and oversaw PMO, Quality Assurance, technical value proposition, internal IP-based legacy systems R&D and decomposition in matrixed corporate infrastructure ensuring adherence to PMI principals and disciplined software engineering/SDLC in the Agile environment
  • Oversaw multiple teams of 10 to 20 Engineers, DBAs, and Analysts executing legacy IT Forensic Discovery, IT Portfolio Assessment, and Legacy Modernization to modern application platforms and Cloud technologies
  • Conceived and oversaw implementation of IT project level of effort and cost analysis model; reduced human resource and material waste by over 30% and reduced ITproject cost variance by over 40%
  • Oversaw internal software tools and R&D Operations:  team innovated approaches/procedures in the sciences of legacy code interrogation, code decomposition, logic and business rules extraction engineering
  • Synthesized automated business rules transformation model with vertical concept-to-build approach; realized a 75% increase in legacy use case extraction accuracy and client new-business projects
Senior IT Program and Portfolio Manager
September 2011 to November 2012Trinity Millennium Group － San Antonio, TX
  • Team of 8 direct reports - drove historic profits overseeing portfolio of legacy modernization projects; examples include: legacy COBOL, JCL, Assembler, Natural/Adabas to modern ASP.NET / C# .NET / MVC / SQL Server and modern JAVA/Oracle architectures; legacy mainframe migrations to modern platforms All projects included client Business Alignment, Legacy Business Rules Extraction, Data Migration/Cleansing
  • Directed and oversaw disciplined reformation of corporate-wide project WBSs, resource management, metrics, velocity reporting, and delivery operations; change reduced process rework by over 50%
  • Led execution of firm's $40 million-plus modernization portfolio: directly supervised over 60 IT professionals, including Project Managers, Software Engineers, Legacy Migration Specialists, Technical Leads, and Business Analysts on IT modernization / software engineering projects
  • Eliminated $1.5 million in waste overhauling & reforming alignment of corporate master work breakdown structures to new accounting system-internal and external forecasting accuracy increased by 60%
  • Led innovation of application "code clustering algorithm" for major European bank; processed 6.8 million lines of Natural and Assembler; facilitated system-wide dynamic real-time visualization of intra- and inter-traffic calls between programs; drove over $2 million in scope-expansion agreements.
Senior IT Project Manager
July 2010 to September 2011Trinity Millennium Group, Inc. － San Antonio, TX
  • Stood up first Project Management Office; institutionalized PMI, Agile/Scrum principles across the firm
  • Constructed all project work breakdown structures, resourcing assignment and leveling, established core project metrics reporting including rate, velocity, earned value, contingency and crash scheduling
  • Determined and analyzed project scope / edited statements of work (SOWs) and responses to requests for proposal (RFPs) for proper level of effort determination and project resourcing / costing
  • Expert impromptu public speaker: produced weekly oral and written reports, executive summaries, risk and mitigation projections to Board of Directors, CEO, Directors, VPs, all stakeholders across the firm
  • Saved U.S. Federal entity $30 million in program costs delivering massive mainframe modernization project; transformed over 3.2 million lines of legacy Natural/Adabas to VB.NET/SQL Server platform
  • Led R&D team in the innovation of Lifecycle Model of Legacy Business Rules Interrogations and extractions from languages such as COBOL, Assembler, JCL, Basic, PowerBuilder, FoxPro, Fortran, Natural, RPG, Delphi (over 100 in all); led application transformation projects to modern platforms including Java, Java/Spring, VB.NET, C# .NET MVC, other open-source and MS-based stacks.
Technical Paralegal and IT Operations Manager
August 1990 to October 2010U.S. Air Force － Government, US
  • Maintained Law Office Information Systems for over 50 attorneys, paralegals, IT professionals, and civilian personnel as Senior Operations Director: reported to Pentagon JAG Corps leadership.
  • Expert in on premise client-server IT systems management including data security, digital forensics, digital storage, digital media recovery / cyber evidence handling and disposition.
  • Developed software applications and implemented IT infrastructure to manage legal processes affecting detained war zone insurgents, Camp Bucca Iraq.
  • Personally developed prototype application, then guided development team in production of Defense Services Management Application—acquired by U.S. Air Force and launched worldwide in 2007
Education
MBA : Business Administration, 2006University of Maryland － Adelphi, MD, United StatesMBA
Technology Management, 2006University of Maryland － Adelphi, MD, United StatesMS - Technology Management
MBA : Psychology, 1995University of Texas － San Antonio, TX, United StatesBA - Psychology
Aircraft Systems Technology, 1995Air Force Community College － Multiple, US, USAAS - Aircraft Systems Technology
Skills
IT Project Management
Business Process Engineering
Data & Information Security
Team Leadership
Profit and Loss Ownership
Computer / Network Forensics
Leadership Skills Development
Value Proposition Development
Digital Privacy Policy & Law
Organizational Behavior
Modern Application Architectures
Personal Information Protection
Conflict Management & Resolution
ALM & SDLC Process Leadership
Electronic Search and Seizure
Change Management
MS Azure, SharePoint, O365, CRM, VMs
Digital Evidence Recovery
Human Relations Management
Cloud Technologies, PaaS, IaaS, SaaS 
Chain of Custody Procedures
Client Relations Management
Future-State IT Architecture & Design
Digital Information Retention
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Catapult Systems
  • ProSource Solutions, LLC
  • Trinity Millennium Group
  • Trinity Millennium Group, Inc.
  • U.S. Air Force

School Attended

  • University of Maryland
  • University of Texas
  • Air Force Community College

Job Titles Held:

  • Infrastructure Delivery Manager
  • Director, Application Development
  • Senior Vice President, Technical Operations
  • Vice President, Engineering and Delivery
  • Senior IT Program and Portfolio Manager
  • Senior IT Project Manager
  • Technical Paralegal and IT Operations Manager

Degrees

  • MBA : Business Administration , 2006
    Technology Management , 2006
    MBA : Psychology , 1995
    Aircraft Systems Technology , 1995

Similar Resumes

View All
Global-Infrastructure-Operations-Service-Delivery-Manager-resume-sample

Global Infrastructure Operations Service Delivery Manager

UTi Worldwide Inc.

Portland, Oregon