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Information System Technician Resume Example

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INFORMATION SYSTEM TECHNICIAN
Summary

History of maintaining equipment, updating software and handling network security with an organized and systematic focus. Strong multitasker with excellent communication and planning abilities. Hardworking and reliable IT Security Manger with strong ability in system security and networking. Offering confidence, cooperation and optimism. Highly organized, proactive and punctual with team-oriented mentality. Ambitious student pursuing Criminal Justice degree eager to contribute developed knowledge in police officer role. Skilled in attention to detail and communication in stressful settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Troubleshooting skills
  • Equipment maintenance
  • Good communication skills
  • Leadership development
  • Safety assurance
  • Data security
  • Data backup and retrieval
  • Customer service
  • Workplace safety
  • Decision-making
  • Quality assurance
  • Time management
Experience
Information System Technician |United States Navy - Honolulu, HI|04/2017 - Current
  • Evaluated and resolved network technical problems for end users efficiently to minimize downtime.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Monitored 20 operation vital servers, network connections, firewalls and corporate filters to maintain maximum up time and functionality.
  • Trained end-users of VMware and Windows on use, functionality, and application about business problems.
  • Trained users on how to properly operate equipment and software programs.
  • One of the leading supervisors that ensured to provide assistance to roughly 100 users globally in 24/7 support environment.
  • Developed plans to safeguard computer files against modification, destruction, or disclosure.
  • Answered support calls within 10 seconds to minimize delays and subsequent abandoned calls.
  • Attended regular client meetings to report project progress and address questions.
Key Holder|Campus Den - Fort Gratiot , MI|10/2016 - 03/2017
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
  • Supervised teams of up to 4 employees and provided leadership and guidance to boost productivity, customer service levels and sales success.
  • Monitored incoming customer traffic to determine appropriate staffing.
  • Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Promoted new products and sales to encourage revenue growth and boost upselling.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Seasonal Park Worker|Department of Natural Resources - Lakeport, MI|05/2015 - 10/2016
  • Responsible for maintaining one hundred percent accountability for my issued cash box.
  • Maintained professionalism with the campers and verified that their reservation was accurate.
  • Followed the state guidelines and stayed up-to-date with selling state stickers that granted visitors access to enter state property.
  • Earned reputation for good attendance and hard work.
  • Operated lawn equipment and ensured that I took all the needed safety precautions surrounding my presents.
  • Patrolled with an assigned park ranger to help keep the campground safe and enjoyable for all the campers.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Maintained professionalism when talking over the radio that was shared statewide.
  • Safely operated a variety of vehicles.
Dishwasher|Steis Village Inn - Lexington, MI|03/2013 - 04/2015
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Moved food and supply items from delivery trucks to storage by unloading and organizing.
Education and Training
Saint Clair County Community College|Port Huron, MI|Expected in 05/2023Bachelor of Arts: Criminal Justice
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Resume Overview

Companies Worked For:

  • United States Navy
  • Campus Den
  • Department of Natural Resources
  • Steis Village Inn

School Attended

  • Saint Clair County Community College

Job Titles Held:

  • Information System Technician
  • Key Holder
  • Seasonal Park Worker
  • Dishwasher

Degrees

  • Bachelor of Arts : Criminal Justice

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