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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Career Overview
Experienced Business Analyst with proven success designing, implementing and integrating cost-effective, high-performance technical solutions to meet challenging business needs. 18 years of experience in analysis, design, development, testing and implementation of software applications Experience in working with onshore and offshore team Excellent Business writing skills in creating Business Requirements Document (BRD), Use Cases / Functional Specification Documents Use SQL extensively to perform data analysis and backend testing Performed Usability Testing and User Acceptance Testing Outstanding communication skills; interfaces effectively with upper management, vendors, staff, peers and users.
Qualifications
  • ITIL v3
  • Business Solutions
  • Tools: Microsoft Office Suite, Visio, Microsoft Project, SQL Management Studio, HP Quality Center, Tableau, Datastage, Alteryx
  • Computer Skills
  • Internet, Languages
  • Applications, Databases: COBOL II, DB2, CICS, VSAM, ASP.NET, ASP, JavaScript, VBScript, HTML, SQL Server, Microsoft Access, TSO/ISPF, Install/1, Design/1, QMF, JCL, Maximo, Oracle
  • Platforms: Microsoft Windows, IBM OS/390
Education and Training
, Expected in June 1998 Bachelor of Science : Commerce Computer Information Systems Business Administration - GPA : Commerce Computer Information Systems Business Administration
Accomplishments
Work Experience
Department Of Housing And Urban Development - Information Specialist
Denver, CO, 02/2014 - Present
  • Perform cross functional role as Senior Business Analyst and Reporting Lead.
  • Work very closely with clients and development team for all Maximo system changes Create very detailed Business Requirement Documents, Functional Specification Documents, Use Cases, and Test Cases Create complex BIRT reports for Maximo users Create Tableau dashboards for Executives and upper management Provide data analytics for the different Business Units Work with Audit and SOX groups for data needs Tableau Site Administrator for Technology Enablement group Provide training and mentoring to other Business Analyst in writing SQL, using Tableau, and creating data analytics in Maximo.
Nationwide - Business Consultant
AZ, State, 10/2006 - 02/2014
  • Provide IT consulting services for the largest Texas utility company.
  • Analyze the business needs of clients and help to identify business problems and propose solutions.
  • Work as a liaison between clients and offshore workforce in India.
  • Mentor new employees and facilitate the transfer of business knowledge to offshore workforce.
  • Deliver detailed documentation during project development.
  • Conduct training sessions on all software updates and involve the client in all phases of project development.
  • Provide innovative solutions for clients using in-depth business knowledge.
Kemper Corp. - Senior Application Developer
, , 08/2004 - 10/2006
  • Work in the EIM Client Server Organization as a mainframe ETL developer.
  • Support and maintain the data feeds to EPPS, IMS, Blueview, Defensive Strategy, ESO, eReporting, and Selfbill applications.
  • Responsible for all daily, weekly, monthly, quarterly, and yearly batch jobs.
  • Responsible for researching, estimating, documenting, making the code changes, testing, and implementation of all requests.
  • Keep supervisor aware of project status to comply with the Project Plan.
  • Take feeds from a variety of systems and transform data to the specifications of each system we support.
Jsl Technologies, Inc. - Senior Programmer
Jacksonville, FL, 06/1998 - 08/2004
  • Maintain and enhance a power plant maintenance management application in a CICS/DB2 environment, utilizing an integrated CASE tool.
  • This application has a client population of over 2,000 people in 25 different locations.
  • Write custom reports for clients at the plant sites, and field phone calls on a daily basis.
  • Lead projects for enhancing the legacy application and train new employees on the application.
  • Support batch process for a contractor payroll system.
  • Lead in designing, developing, and delivering new enhancements for the legacy and web applications.
  • Played a crucial role in developing a web front-end for the existing legacy application.
  • Experience in using .NET for web applications that ingrates data from DB2 database.
  • Serve as the disaster recovery contact and conduct semi annually test to ensure reliability of applications.
  • First team in TXU to use IBM 3270 Bridge and build a web front-end to a legacy application, whiles all the business logic remained on the mainframe.
  • Provided a new interface to update data of legacy application by developing an ASP.NET application.
  • This application increased productivity for the clients during plant outages.
  • Recognized for high level of productivity and was promoted to senior programmer in the second year of service and have consistently increased job responsibility.
Skills
.NET, ASP.NET, ASP, Business Analyst, Business Solutions, CASE tool, CICS, Client Server, COBOL II, consulting, client, clients, Databases, database, Datastage, designing, disaster recovery, documentation, estimating, ETL, Functional, HP, HTML, IBM, DB2, IMS, ITIL v, JavaScript, JCL, logic, mainframe, Mentor, mentoring, Microsoft Access, Microsoft Office Suite, Microsoft Project, Microsoft Windows, Oracle, developer, OS/390, payroll, programmer, project development, QMF, Quality, Reporting, Requirement, researching, Specification, SQL, SQL Server, Strategy, supervisor, Tableau, phone, TSO/ISPF, VBScript, Visio, VSAM, web applications

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