Enthusiastic Assistant to CEO eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of time management with goal oriented task in mind and Great communicational skills and training in Business development/marketing and administration. Motivated to learn, grow and excel in ATM Branch Management.
Interested in coordinating team and eliminating any problems or inefficient procedures that may arise. Friendly and adaptable professional with remarkable leadership and program management skills.
Innovative Branch Manager successfully building customer relationships in Branch Management, Strong multi-tasker and project coordinator pursuing opportunities to grow and learn.
Skills
Calm under pressure
Dogged Resourcefulness
Tech prowess
Impeccable organization
Ruthless prioritization
Ironclad Discretion
Strategic Multi-Tasking
Emotional Intelligence
Expert Level Communication
Speed and Decisiveness
Networking
Negotiating skills
Strong Analytic skills
Cultural awareness
Adaptability
Planning and Coordination
Work History
Industrial Cleaner - 42 Hours a Week, 11/2020 - Current Interim Healthcare – Bellefontaine, OH,
Preserved phosphate tanks by cleaning debris from inside tanks and shoveling debris from tanks.
Used steel scrapers to scrape and remove residual dirt and combustible coatings from surfaces.
Operated high-pressure power washing equipment to remove tough contaminants such as dirt and rust.
Maintained and cleaned ducts, rafters and ceilings to prevent dust explosions.
Mixed water and detergents or acids in containers to prepare cleaning solutions.
Responded immediately to calls from personnel to clean up spills and wet floors.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Completed routine floor maintenance, including stripping, sealing and finishing.
Boosted cleanliness and safety measures in busy work environment to prevent work place hazards.
Clerical Assistant - 40 Hours a Week, 06/2018 - 02/2019 Quality Inn – City, STATE,
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Mentored, trained and supported new staff members in office policies and procedures.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Confirmed relevant guest information and payment methods to prevent fraud.
Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Worked with 4 customers to understand needs and provide excellent service.
Collaborated with HR department and management to achieve and maintain best work environment for all races and cultures.
Worked closely with supervisor to maintain optimum levels of communication to effectively and efficiently complete projects.
Completed all paperwork, recognizing any discrepancies and addressing them in timely fashion.
Demonstrated respect, friendliness and willingness to help wherever needed.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Provided clerical support to 6 company employees by copying, faxing and filing documents.
Observed packing operations to verify conformance to specifications.
Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
Office Clerical Aide - 32 Hours a Week , 01/2018 - 06/2018 Housing Authority – City, STATE,
Prepared and proofread outgoing correspondence for office staff including letters and emails.
Effectively handled office communications while adhering to confidentiality guidelines.
Managed average of 3-4 inbound calls and directed to appropriate extension.
Streamlined office information management procedures by organizing company records and documents.
Scanned and transferred paper documents into computer system.
Skilled with office equipment including computers, photocopiers, scanners and voice mail systems.
Provided exceptional customer service to clients, responding to questions effectively.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Verified accuracy of business records by consistently updating customer information.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Performed wide-ranging administrative, financial and service-related functions including eliminating inefficient procedures and finding solutions to work related problems.
Executed record filing system to improve document organization and management.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Maintained staff directory and company policy handbook for human resources department.
Organized internal meetings by creating agendas, transcribing minutes, and circulating to staff.
Assistant to CEO - 30 Hours a Week , 06/2016 - 09/2016 Louisville Urban League – City, STATE,
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members which cut wait times by 4%.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Worked with CEO and Management to coordinate and complete special projects for city of Louisville.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity by 15%.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Prepared meeting agendas and briefing papers for members of board of directors and executive team.
Worked with senior management to initiate new projects and assist in various processes.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Promoted team productivity by keeping supplies organized and well-stocked.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion
Volunteer, 04/2018 - Current Multiple Organizations – City, STATE,
Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
Maintained clean and organized boarding areas to promote animal wellbeing.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Kept animals clean and free of contaminants to promote optimal health.
Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
Volunteered with groups and organizations to help make measurable differences for program recipients.
Supported staff with clerical work and other office tasks.
Optimized operational systems to maintain effective budgets and accurate documentation for permanent records.
Teamed with community organizations and government agencies to increase outreach and service utilization.
Spoke with community organizations to boost outreach and highlight programs successes.
Conferred with representatives of local governments to assess and meet community needs.
Maintained clean, neat and operational facilities to serve all program needs.
Worked with program supervisors to implement changes and better serve target groups.
Used strong interpersonal communication skills to convey information to others.
Developed and maintained courteous and effective working relationships.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Exceeded goals through effective task prioritization and great work ethic.
Resolved problems, improved operations and provided exceptional service.
Carried out day-day-day duties accurately and efficiently.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Proved successful working within tight deadlines and fast-paced atmosphere.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma: , Expected in 06/2018 - Iroquois High School - Louisville, KY GPA:
Member of Skills U.S.A
Graduated with 3.8 GPA
President of Iroquois High-school Skills U.S.A team
Awarded: Number 1 regional and Number 2 in state for Skills U.S.A prepared speech
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