Educational professional accomplished in organizing teacher curricula, assisting with lessons and collaborating with other professionals to provide highest level of education for each student. Motivational and encouraging attitude which supports students' self-empowerment. Driven to provide academic and emotional guidance for all students.
Skills
Group and individual instruction
Classroom Management
Lesson development
Activity Planning
Work History
Independent Travel Agent, 06/2018 - Current On Lok Senior Health Service – Fremont, CA,
Arranged travel accommodations for groups, couples, executives and special needs clients.
Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Implemented automated office systems, optimizing client and data communications as well as records management.
Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Responded to clients' questions, issues and complaints and implemented appropriate solutions.
Monitored social media and online sources for industry trends.
Monitored entrances and exits to maintain safety and organized environments.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Kept notes of behavior issues, food served and medications administered to children.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Met with parents about daily activities, positive developments and issues.
Enforced rules and managed behavior through developmentally appropriate discipline.
Created and implemented diverse educational strategies to boost development.
Maintained effective schedule balance between rest periods, active play and instruction.
Planned and guided age-appropriate tasks like reading, crafts, Circle time and field trips.
Helped child develop motor skills in preparation for preschool and kindergarten.
Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
Special Education Paraprofessional, 11/2010 - 03/2015 L.L. Bean, Inc. – Lyndhurst, OH,
Maintained positive attitude and affirmatively communicated with each student.
Alerted instructor to student behavior or issues that needed to be addressed.
Contacted parents to discuss student progress and set up meetings.
Accompanied students to restroom, on field trips, to cafeteria and to playground.
Oversaw class of 5-15 students when instructor was out of room.
Provided student support through special accommodations, extra assistance and assessments.
Supported teacher in development of individual learning strategies.
Created lesson plans, administered tests to class and graded papers.
Collaborated with teacher to create customized classroom environment that was integral to students' needs.
Led activities that developed students' physical, emotional and social growth.
Delivered effective and differentiated classroom instruction to diverse range of developmentally challenged students.
Coordinated special education students and teacher assistant schedules with master schedule.
Helped with creating and managing IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Organized instruction material, including constructing bulletin boards and setting up work areas.
Redirected students using Positive Behavior Support (PBS).
Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
Retail Department Manager, 04/2002 - 03/2006 Walmart – City, STATE,
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Kept orderly and accurate accounting records by monitoring sales documentation.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Marked-down clearance items and relocated merchandise to proper store areas.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Educated staff on strategies for handling difficult customers and challenging situations.
Educated customers on promotions to enhance sales.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Answered questions about store policies and concerns to support positive customer experiences.
Education
GED: , Expected in 05/2020 - Willis High School - Willis, TX GPA:
Plus 6 College Credits from Lone Star College, The Woodlands, TX
Additional Information
Current dedicated and motivational Girl Scout Troop Leader brings activities designed to aid in healthy development for girls. Has a strong belief that girls can become leaders in society. Has 6 years of experience leading Girl Scout troops.
Dedicated to improving healthy self-esteem
Believes in upholding the Girl Scout Law and Promise
Helps girls become leaders
Strong mentor
Designs great activities
Acts as a role model
Has a good listening ear
Conducted bi-weekly troop meetings and various outings
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