independent travel agent resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Original Travel Agent with over 6 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Punctual self-starter with unprecedented skills in travel arrangments and events planning.
Skills
Active Listening
Travel Package Documentation
Data Entry
Vendor Records
Travel Planning
CRM Software
Transportation Booking
Transportation Coordination
Tour Package Sales
Microsoft Office
Critical Thinking
Verbal and Written Communication
Travel and Accommodations Explanation
Travel Itineraries
Work History
Independent Travel Agent, 05/2018 to Current Bickford Senior Living – Quincy, IL,
Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Helped senior managers make effective decisions based on current and accurate reporting.
Monitored market trends and activities to maintain competitive rates and strategies, increasing net revenue.
Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
Capitalized on emerging industry and market trends to enhance business and customer relations strategies.
Arranged travel accommodations for groups, couples, executives and special needs clients.
Responded to clients' questions, issues and complaints and implemented appropriate solutions.
Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.
Home Health Aide, 07/2018 to 11/2019 Levy Restaurants, Inc. – Fresno, CA,
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided mobility assistance such as walking and regular exercising.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Administered prescribed medications under direction of physician.
Assisted disabled clients to support independence and well-being.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Provided direct personal care and administrative services to clients.
Supported families through difficult times by offering emotional support and education on important care tasks.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Culinary Instructor, 08/2016 to 07/2018 St.Mary's Children Development Afterschool Program – City, STATE,
Developed and implemented creative lesson plans to reach diverse student audience.
Supervised students in kitchen lab setting to maintain safety and efficiency targets.
Taught culinary theory and practice in nutrition environment, focusing on food production, food safety and restaurant operations.
Taught basic cooking skills during both one-on-one and group classes.
Designed hands-on lesson plans for up to 13 students every semester.
Encouraged students to enhance recipes with personal style.
Fostered positive learning environment by developing curriculum and instructional support that targeted and engaged students.
Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
Provided detailed instruction and role modeling for acceptable social and work-related behaviors.
Maintained laboratory with equipment, tools and supplies to meet course needs.
Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
Identified program successes and failures based on student assessments and course reviews.
Supervised and monitored students' use of tools and equipment.
Education
High School Diploma: , Expected in 06/2016 to St.Croix Central High School - St.Croix, U.S.V.I, GPA:
: Wedding Planning, Expected in 09/2014 to Penn Foster Career School - Scranton, PA GPA:
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