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independent insurance adjuster resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary
  • Talented Claims Adjuster emphasizing effective time management, cost control and mediation.
  • Self-motivated and customer-focused. Dynamic insurance professional bringing 18 years in the field of insurance with emphasis on property claims.
  • Energetic and enthusiastic insurance professional motivated to succeed in fast-paced and deadline-driven professional environment. Comprehensive knowledge of claims adjustments with special knowledge of property inspections and Xactimate estimations.
  • Highly-motivated Claims Adjuster specializing in large loss, drone, multi story steep roof inspections. Proactive in resolving cases quickly.
  • Experienced insurance professional with 18+-year career assessing properties, determining liabilities and negotiating settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Skills
  • Property Claims
  • Asbestos Claims
  • Property Adjusting
  • Xactimate Specialist
  • Claims Processing
  • Complex Mathematics
  • Complex Problem Solving
  • Property Damage Assessment
  • Verbal and Written Communication
  • Claims Evaluation
  • Settlement Negotiations
  • Team Collaboration
  • Critical Thinking
  • Information Confidentiality
  • Decision Making
  • File and Record Management
  • Claims File Management Processes
Experience
11/2005 to Current
Independent Insurance Adjuster Bd (Becton, Dickinson And Company) Asheville, NC,
  • Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
  • Recommended settlement offers and negotiated payment arrangements.
  • Conducted interviews, gathered detailed information and completed field investigations.
  • Reviewed data to verify validity of claims and determine case management actions.
  • Completed required investigations on referred files within established timeframes.
  • Identified and collected evidence and determined value to specific claim to properly assess conditions.
  • Complied with company and insurance client's guidelines in claims processes, estimate writing and closing of claims, resulting in an A rating with Allstate.
  • Conducted claim and estimate re-inspections.
  • Managed caseload of 4 to 6 claims daily each deployment.
  • Worked with underwriting on loss reserves and risk assessment and coordinated field reviews.
  • Closed average of 3 to 4 claims per day by leveraging strong organizational and multitasking abilities.
11/2019 to 05/2021
Insurance Adjuster Emerson Electric Co. Philadelphia, PA,
  • Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
  • Checked into questionable claims, interviewing agents and claimants to resolve errors and omissions.
  • Investigated properties, classified damages and created estimates outlining repair costs.
  • Verified liability extent with reviews of police reports, medical treatment histories and other records.
  • Adhered to company and insurance client's guidelines in claims processes, estimate writing and claim closures.
  • Recommended settlement offers and negotiated payment arrangements.
  • Conducted interviews, gathered detailed information and completed field investigations.
  • Reviewed data to verify validity of claims and determine case management actions.
  • Drafted statement of loss to summarize damages, payments and underlying policy coverage.
  • Completed required investigations on referred files within established timeframes.
  • Identified and collected evidence and determined value to specific claim to properly assess conditions.
  • Reduced loss ratios through fair and prompt processing of claims.
  • Investigated claims, conducted field audits, determined losses and reported findings.
  • Conducted claim and estimate re-inspections.
  • Worked with underwriting on loss reserves and risk assessment and coordinated field reviews.
05/2006 to 01/2007
Quality Control Technician Acme Brick City, STATE,
  • Provided quality support to ensure that products met quality standards and customer requirements.
  • Completed routine inspections of components and products to fulfill quality assurance requirements.
  • Monitored daily performance of production team to identify and address issues affecting quality product output.
  • Performed visual and dimensional inspections on manufactured parts.
  • Compared samples to standards and specifications by performing detailed measurements and tests.
  • Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
  • Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
  • Examined samples of raw materials before use in production of brick.
  • Conducted frequent quality and compliance reviews of production work.
  • Produced thorough reports detailing findings and proposed recommendations.
  • Inspected equipment, machinery and facility conditions to report concerns and suggest maintenance to deliver consistent and high-quality brick.
  • Conducted tests on product samples and recorded results.
05/2003 to 11/2005
Project Manager Benchmark Construction City, STATE,
  • Built solid relationships with subcontractors to optimize cost savings and complete jobs within set deadlines.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
  • Modified project plans when needed to better align with organizational objectives.
  • Communicated with clients to convey deadlines, scope of work and potential challenges throughout project timeline.
  • Brought projects in on-time and in accordance with budget and quality standards.
  • Managed entire project life cycle from initial concept through final delivery.
  • Managed building and system start-up to achieve project goals, specifications and contract requirements.
Education and Training
Expected in 05/1993 to to
High School Diploma:
Mineral Wells High School - Mineral Wells, TX
GPA:
Certifications
  • Certified Large Loss Adjuster, Allstate - 2010
  • Certified Saas Adjuster, Pilot - 2010
  • Certified A Rate Adjuster, Pilot/Allstate - 2008
  • Licensed Part 107 Drone Pilot - 2020

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Resume Overview

School Attended

  • Mineral Wells High School

Job Titles Held:

  • Independent Insurance Adjuster
  • Insurance Adjuster
  • Quality Control Technician
  • Project Manager

Degrees

  • High School Diploma

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