Bilingual Spanish/English Dispatcher with 2 years experience. Extensive background in Dispatching, Delivering Packages experience with a strong work ethic and proven ability to work in teams. Automotive window installer with 1 years experience working in a factory development setting.
Managing large crews
Expertise in Auto Mechanic
Dependable independent worker
Strong organizational skills
Customer service skills
Good at following instructions
Basic math skills
Strong work ethic
Flexible work schedule
Independent Delivery Driver12/2016Amazon FlexBrooklyn, NYPicked up and delivered cargo using my own car and knowledge of roads, highways and interstates. Selected the most efficient routes in compliance with delivery instructions.Answered customer questions regarding shipments. Reported any errors found on delivery documents to Customer Service.
Customer Service Rep01/2014 to 11/2016Innerstate Auto GlassBrooklyn, NyPrepared and sold broad range of customized merchandise to individuals and commercial accounts. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Achieved high sales percentage with consultative, value-focused customer service approach. Computed accurate sales prices for purchase transactions. Organized weekly sales reports for the sales department to track product success.
Crew Member09/2008 to 09/2011Flagger ForceKing Of Prussia, PAAssist with setting up construction work zones using cones, signs and other special equipment, and you will ensure the safety of our client, the public and the Flagger Force Team.Followed appropriate safety procedures for transporting dangerous equipment. Cleaned all construction areas to avoid hazards.
Transportation Dispatcher Supervisor09/2005 to 09/2007Fresh DirectLong Is City, NY
Coordination and execution of the daily dispatch process. work with admin support in the preparation and the presentation of all printed matter and assets for dispatch. ensure all distributed assets are 100% functional for each dispatch.Communicate with Operation Center/ Shift Managers after completion of dispatch any issues, Late Routes MOT needs Etc. Attend and Discuss Dispatch recap and Daily Shift Meetings. Monitor intraday reporting and communicate with operation center and Operation managers thought out the day. Work with Planning department with any addition Capacity/ trucks request and forward schedule planning. works effectively with team by sharing ideas, making recommendations and supporting decisions. Builds for the future by seeking continuous improvement and reaching team goals.
Delivery Driver09/2003 to 09/2005Fresh DirectLong Island City, NYLoaded and unloaded my truck each day. Completed a daily pre-trip inspection checklist before first delivery of the day. Selected the most efficient routes in compliance with delivery instructions and fuel policy. Checked vehicle's fluid levels and tire pressure and scheduled any required repairs. Operated motor vehicles in a safe and efficient manner. Verified loads against shipping papers. Reported any errors found on delivery documents to supervisor. Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Delivery Helper09/2002 to 09/2003Fresh DirectLong Island City, NYPresented customers with bills and receipts and collected payments for goods delivered. Established long-term customer relationships through prompt and courteous service. Obtained Signatures on all Invoice's and credits Notified branch management of any vehicle safety concerns and issues during route. Answered customer questions regarding shipments.
Education and Training
High School Diploma: Auto Mechanic1997Bushwick HighBrooklyn, NYTop 80% of class. Basic Vocational Certificate: Truck Driving. Coursework in Business Communications and management information systems. DDC Professional Truck Driver defensive driving course . Strategic Leadership course. Operations and Quality Management Coursework.