independent consultant resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

I am a dedicated and proficient community outreach director with vast experience in program management and developing organizations from the ground up. I seek to utilize this expertise in an administrative capacity with an industry leader.

  • Subject Matter Expert
  • Process Optimization
  • Forecasting and Reporting
  • Change Management
  • Client Engagement
  • Project Analysis
  • Team Development
  • Project Management
01/2019 to Current
Independent Consultant Domino's Pizza Mill Creek, WA,
  • Collaborated with stakeholders to contribute recommendations and deliver client objectives.
  • Conducted events online and at individual homes to promote products.
  • Developed and implemented new procedures to facilitate business growth.
  • Collaborated with stakeholders to gain complete understanding of project goals and objectives.
  • Conducted research, surveys and interviews to gain business insights.
01/2022 to 01/2023
Meal Delivery Driver Seasons Hospice & Palliative Care Berwyn, IL,
  • Delivered meals daily, including hot food, frozen food, and Kosher meals, in the West Side of Manhattan from 14th Street to110th, 8th Avenue to the Hudson River, as well as select areas of Midtown to homebound Seniors
  • Ensured meal readiness including packing and labeling of several hundred meals for next day delivery
  • Kept accurate logs of all deliveries and trips.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Assisted kitchen and other services at Senior Center and residences to ensure readiness, maintenance, and best practices
01/2016 to 12/2018
Executive Director Woodfords Family Services Naples, ME,
  • Established strategic direction and goals to accomplish objectives.
  • Provided on the ground support for candidates of state and city government
  • Reviewed and approved annual operating and capital budgets for company.
  • Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
  • Informed board and committee about trends, issues and activities to facilitate policy-making.
  • Assessed potential collaboration opportunities to enhance organizational value and improve efficiency.
  • Promoted public awareness of mission through outreach, advocacy and online presence.
  • Set organization direction and developed strategies and tactics to fulfill mission.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Delivered speeches and attended events to promote DFNYC and engage with potential members.
  • Outreach efforts included communication with media outlets, offices of elected officials and organizations.
  • Wrote and distributed monthly newsletter to engage DFNYC membership on critical issues, news, and noteworthy events.
08/2014 to 04/2015
Case Manager Brightview Senior Living Tenafly, NJ,
  • Liaison between CBECCs and Outreach Team departments, including Enrollment, Instructional Assistance, Teacher Recruitment and Quality (TRQ), Operations, and Critical Issues.
  • Surveyed and visited sites to ensure CBECC facilities complied with building code standards.
  • Surveyed and visited sites to ensure CBECC facilities complied with building code standards, to ensure instructors were screened, hired and adequately trained; enrollment requirements were met; furniture and meal plan for the students was in place; the school budget had been approved; and facilitated the process as needed.
  • Trained CBECC administrators to navigate student enrollment software and database.
  • Entered data to schedule site visits, teacher and enrollment vacancies, and priority needs of the facilities
  • Reviewed enrollment records to ensure documentation for students complied with DOE guidelines.
  • Researched and analyzed community needs to determine program directions and goals.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Developed benchmarks for measuring and monitoring strategic changes and organizational goals.
  • Participated in regular team meetings and in-house training sessions to boost group effectiveness.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Provided case management services including intake, assessment, advocacy, referral and monitoring of CBECCs (Community-Based Early Childhood Centers).
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Acted as consultant to community programs by interpreting regulations and policies.
02/2014 to 04/2014
Community Outreach Director 21St Century Oncology Boynton Beach, FL,
  • Managed team of organizers who canvassed the Bronx to acquire referrals for Oscar sales representatives
  • Made presentations to various constituencies including community centers, churches, government and health organizations, as well as participation in health fairs and promotional events to access and educate potential enrollees as well as the community-at-large
  • Recruited, interviewed and hired volunteers and staff.
  • Represented organizations in relations with governmental and media institutions.
  • Provided hands-on and proactive leadership to community services staff.
  • Spoke to community groups to explain and interpret purposes, programs and policies.
  • Provided direct service and support by handling referrals for potential Oscar clients.
  • Researched and analyzed community needs to determine program directions and goals.
  • Assessed and identified service delivery challenges and opportunities within local area.
  • Directed activities of professional and technical staff members and volunteers.
  • Conducted community engagement targeting small businesses to solicit uninsured employees and customers
  • Participated in weekly conference calls and bi-weekly meetings with marketing and borough outreach directors.
  • Assisted call center in fielding inquiries for those interested in obtaining insurance coverage from Oscar
03/2013 to 09/2013
Scheduler City Of Sunny Isles Beach Sunny Isles Beach, FL,
  • Maintained daily calendars, set appointments with clients, solicited events and activities, and planned daily office events.
  • Scheduled and confirmed the Candidate's appointments, including fundraisers, forums, debates, interviews, meetings, gatherings, and visibility events.
  • Wrote briefings for the Candidate listing key points for meetings and events including organization background, event details and suggested talking points.
  • Sent nightly reminders to staff and memos to Mr. Thompson outlining the Candidate’s upcoming schedule.
  • Answered telephones and email inquiries directed to the campaign ands and disseminated to appropriate staff members.
  • As Bronx Field Organizer, conducted phone and community outreach, assisted in visibility events, prepared and managed GOTV (“get-out-the-vote”) events for the Democratic Primary, and participated in nightly reporting calls with the Field Team.
07/2012 to 03/2013
Intern Dynamic Srg City, STATE,
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Created status reports on operational activities, including briefings listing key points for meetings and events, including background and contribution histories.
  • Direct outreach with past and potential donors for fundraising events for Dynamic SRG clientele.
  • Researched clientele and industry, including identification of potential donors and analysis of donor history
  • Updated donor database to track all fundraising activities.
  • Assisted with event planning, support and execution of in-person engagements, including breakfasts, lunches and receptions.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Maintained positive working relationship with fellow staff and management.
  • Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
03/2012 to 11/2012
Field Organizer Obama For America City, STATE,
  • Mentored volunteers on assigned tasks to keep everyone operating at same level.
  • Organized voter registration drives at college campuses, high schools, and throughout the community.
  • Performed canvassing activities drum up support for the Pennsylvania Democratic Primary
  • Implemented community outreach and engagement plans to reach vulnerable communities.
  • Phone outreach included leading phone banks as well as personal contact with potential volunteers and voters
  • Tracked data using spreadsheets to record phone calls and canvassing.
  • Developed engagement and outreach metrics to solicit community engagement.
  • Planned and managed different community meetings, public forums and outreach events.
  • Collaborated with community-based organizations and key stakeholders to address community initiatives.
  • Recruited, trained and oversaw organizational volunteers.
  • Directed canvassing, or residential voter solicitation for the Pennsylvania Democratic Primary
  • Prepared agenda for and led team meetings with volunteers and local Democratic committees
  • Participated in daily statewide reporting calls, monthly staff trainings, and presentations to report team progress.
  • Petitioned area residents to acquire required signatures for inclusion on the Presidential and local primary ballots
  • Meticulous data entry documenting results of every outreach call and each voter registered
08/2010 to 07/2011
Attorney Emeritus Program Coordinator Feerick Center For Social Justice City, STATE,
  • Conducted research and engaged in collaborative development efforts to support program needs and innovations.
  • Reviewed applications and documentation independently or in conjunction with supervisor to make decisions pertaining to programs.
  • Conducted research and planning necessary to assist with program evaluation, assessment, and annual reports.
  • Utilized appropriate promotional or marketing methods to recruit program participants, members and volunteers.
  • Evaluated program effectiveness to develop improved methods.
  • Developed brochures, newsletters and flyers to create promotional literature for program.
  • Identified legal service providers interested in retaining “Emeritus” lawyers and provided appropriate training
  • Conducted informational interviews and outreach with industry experts and practitioners, evaluated needs-assessment; and helped implement AEP policy
  • Coordinated work plan and participated in weekly meetings with Council Leadership Committee
  • Surveyed volunteers and AEP host organizations to assess Program effectiveness
  • Created content and structure of AEP website section of the New York State Unified Court System
Education and Training
Expected in 05/2000
Bachelor of Arts: Government
Cornell University - Ithaca, NY,

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Resume Overview

School Attended

  • Cornell University

Job Titles Held:

  • Independent Consultant
  • Meal Delivery Driver
  • Executive Director
  • Case Manager
  • Community Outreach Director
  • Scheduler
  • Intern
  • Field Organizer
  • Attorney Emeritus Program Coordinator


  • Bachelor of Arts

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