Over 10 years as an accomplished management professional with a successful track record as an individual contributor to executive leader in areas of IT/Hosted Operations, Business Systems, Professional Services, and Customer Services. Faces challenges as an opportunity for progressive and scalable improvements throughout the organization. Pragmatic individual with a focus on listening and fully understanding problem statements, then executing on solution plans with organizational buy in. Data driven leader with a strong focus on P & L management, as well as successful cross company implementations. A servant leader with a passion to grow teams and individuals to their utmost capabilities through guidance and the fullest support possible.
SalesForce CRM | Visual
Force | NetSuite | Atlassian Product Suites | MindTouch Knowledgebase System |8x8
VoIP System/Virtual Conferencing System | Amazon's AWS Cloud Infrastructure |
New Relic Performance monitoring | Status IO Uptime Reporting
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