Project Management Institute (PMI) certified Project Management Professional (PMP) with comprehensive knowledge of the entire project life cycle. Advanced MS Project skills.
Respected builder and leader of client-focused teams with expertise in the healthcare and market research industries.
Bachelor of Arts in International Relations from Stanford University. Completed MBA-level project management coursework at San Diego State University. Skills Computer skills: Advanced MS Project; advanced MS Office (Excel, Outlook, PowerPoint, and Word); advanced MS Visio; advanced MS SharePoint; and intermediate MS Access.
Independent Consultant March 2013 to CurrentUniversity of California － San Diego, CA
Managed research projects for clients in academia and the healthcare industry from inception to final deliverables.
Provided healthcare industry client with qualitative and quantitative market intelligence to inform market expansion decisions. Presented findings to internal stakeholders, including members of the executive team.
Developed detailed coursework material for University of California, San Diego, Department of Communication.
Verifications Manager March 2010 to January 2013Medversant Technologies, LLC － Los Angeles, CA
Spearheaded a variety of projects across departments, managing multiple projects simultaneously while meeting budgetary constraints and deadlines.
Worked with internal and external stakeholders, including clients and offshore teams, to initiate and execute projects, specializing in new client implementations.
Created detailed project scopes and timelines using Microsoft Project. Drafted workflow processes and monitored project completion by establishing metrics and quality control standards.
Led the verification team at an NCQA and URAC certified Credentials Verification Organization (CVO), supervising a team of 10 full-time employees and coordinating work with multiple offshore teams.
Managed the hiring process for all positions in my department and implemented training regimens for employees and clients including web-based seminars, multimedia presentations, and manuals.
Research Associate May 2007 to July 2009Euromonitor International － Chicago, IL
Directed syndicated market research projects in several Latin American countries for a major global market intelligence firm, overseeing a network of approximately one dozen in-country analysts.
Enabled strategic planning for numerous multinational companies by supplying detailed data on fast-moving consumer goods and service industries.
Planned all details of the project, including confirming scope, budget, and deadlines.
Monitored project work through constant communication with analysts and reviewing interim deliverables. Conducted training throughout the projects and supplemented research with additional information.
Produced detailed final deliverables including qualitative reports, current market data, key new product developments, and five-year forecasts based on industry and macroeconomic trends.
Operations Manager April 2005 to September 2006Pacific Theatres － Los Angeles, CA
Oversaw human resources and operations at one of the nation's top-grossing movie theatres ($21 million in revenue, 1.6 million in attendance FY2006).
Managed $1.2 million annual payroll and training budget and 120+ employees, focusing on training and development. Organized all employee reviews, disciplinary actions, wage modifications, and promotions.
Created the detailed weekly employee schedule across all departments and collaborated on the creation of the weekly performance schedule.
Successfully implemented company-wide marketing programs to increase revenue. Partnered with studios in cross-promotion campaigns for premieres, screenings, and special events to bolster business' attendance and visibility.
Market Analyst (Intern) March 2004 to October 2004The Concord Group － San Francisco, CA
Worked in a project-based environment at a real estate consultancy to produce thorough client recommendations. Advised leading developers on market feasibility of large, multi-million dollar real estate developments.
Created studies responding to explicit customer inquiries by utilizing primary and secondary research sources.
Participated in the completion of detailed final deliverables to clients, including written reports, data sets, PowerPoint presentations, and on-site meetings.
Bachelor of Arts : International Relations, EnglishStanford University － Stanford, CA, USStanford University - Stanford, CA 9/2000 - 6/2004 Earned Bachelor of Arts, International Relations with a minor in English.
Oxford University － Berlin, DEStudied abroad at Oxford University, United Kingdom and in Berlin, Germany.
Business ManagerStanfordServed as Business Manager for the Stanford Journal of International Relations.
Project Management Professional PMP
Proficient in Spanish; basic comprehension of German
Managed the hiring process for all positions in my department and implemented training regimens for employees and clients including web-based seminars, multimedia presentations, and manuals
Training, Clients, Competitive Intelligence, Market Intelligence, Budget, Excellent Multitasker, Metrics, Microsoft Project, Offshore, Quality Control, Simultaneously, Web Based, Web-based, Workflow, Healthcare, Healthcare Industry, Quantitative, San, Storage Area Network, Associate, Forecasts, Market Research, Strategic Planning, Million, Human Resources, Increase, Marketing, Operations, Operations Manager, Payroll, Customer Inquiries, Feasibility, Powerpoint, Real Estate, Access, Excel, Life Cycle, Mba, Microsoft Sharepoint, Ms Access, Ms Office, Ms Project, Ms Sharepoint, Ms Visio, Outlook, Parallel Method Invocation, Pmi, Pmp, Project Management, Sharepoint, Visio, Word, Journal