Inbound Stower resume example with 3+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Skilled in planning practical routes and selecting advantageous shipping methods. Excellent coordination and communication skills used to develop positive professional relationships with carriers. Highly organized and skilled in data entry and technical writing. Bringing aptitude for driving productivity and comprehensive understanding of professional shipment lifecycle.
Skills
Data evaluation
Quality assurance
Shipping coordination
Route planning
Package preparation
Technical writing
Carrier relations
Process improvement
Organization
Inventory management
Business operations
Communications
Invoice generation
MS Office
Administrative support
Security systems
Operational improvement
Problem resolution
Team management
Planning and coordination
Supervision
Project organization
Team building
Relationship development
Customer service
Experience
04/2020 to CurrentInbound StowerThe Reformation | Owens Cross Roads, AL,
Prepared shipments for postage through careful packing, sealing and labeling of materials.
Organized storage areas to maximize movement efficiency and minimize labor.
Determined best shipping method for materials, considering shipping procedures, routes and rates.
Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
Operated lift and hand trucks to transfer materials to and from target areas.
Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
08/2019 to 02/2020Pro Loader Radiant Senior Living | Springfield, OR,
Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas
Read and attached appropriate labels and tags to products and packages for identification purposes.
Checked all load-related documentation to ensure that it is complete and accurate
Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Created agendas and communication materials for team meetings.
Performed site evaluations, customer surveys and team audits.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Demonstrated self-reliance by meeting and exceeding workflow needs.
09/2019 to 01/2020Sales AssociatePricerite | City, STATE,
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Offered product and service consultations and employed upselling techniques.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Negotiated and closed deals with minimal oversight.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Recommended merchandise to customers based on needs and preferences.
Stayed up to date on store promotions, payment policies and security practices.
Mixed and matched paints according to customer specifications.
Educated customers on product and service offerings.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Recommended optimal merchandise based on customer needs and desires.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
01/2018 to 09/2019HousekeeperShirley Jenkins | City, STATE,
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Assembled complimentary gift baskets and champagne to greet VIP guests upon arrival.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Supplied extra towels and toiletries when requested to optimize guest comfort.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Requested maintenance orders to fix non-working equipment and address room damage.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Interacted pleasantly with clients and guests when performing daily duties.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Laundered sheets and removed stains to restore linens to pristine condition.
Education and Training
Expected in | Culinary ArtsBristol Community College, Fall River, MAGPA:
Expected in 06/2018High School Diploma | Newbedfordhigh, Ma, GPA:
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