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Inbound Problem Solver Resume Example

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INBOUND PROBLEM SOLVER
Professional Summary
Dynamic Instructor with ability to build instruction. Caring and qualified Teacher with over 14 years of experience teaching meaningful curriculum plans. Texas state credentialed. Instructor committed to educational development specializing in Math, Algebra, Pre-Calculus.
Skills
  • Managing Classroom for Diverse Populations
  • Teaching/Tutoring
  • Technological Instruction
  • ESL- English as Second Language
  • Test Proctoring
  • Critical Thinking
  • Interpersonal Skills
  • Positive Reinforcement
  • Standardized Testing
Work History
Inbound Problem SolverSep 2015 - Current
Amazon FTW1Dallas, Texas
  • Gather and analyze data on cargo, correct physical and virtual information to match.
  • Created cases and claims for damaged, lost, or displaced packages.
  • Reduced misships by 20% by correcting coding parametric.
Adult Basic Education InstructorJan 2012 - Mar 2014
Texas Workforce Education/Dallas Independent School DistrictDallas, Texas

  • Organized and attended meetings, including compiling all documents and reports ahead of time.
  • Filed paperwork and organized computer-based information.
  • Maintained appropriate filing of personal and professional documentation.
  • Developed professional relationships with reliable vendors, including dry cleaning, tailors and designers.
  • Posted positions through approved recruitment channels.
TutorMay 2011 - Dec 2013
GradePower LearningDallas, Texas
  • Instructed up to 5students individually and in groups.
  • Administered and graded tests and assignments to evaluate student progress.
  • Assigned lessons and corrected homework.
TeacherAug 2003 - Aug 2007
Garland Independent School DistrictGarland, Texas 75040

Education
Bachelor of Arts: Radio/Television/FilmUniversity of North TexasDenton, Texas
Accomplishments
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Resume Overview

Companies Worked For:

  • Amazon FTW1
  • Texas Workforce Education/Dallas Independent School District
  • GradePower Learning
  • Garland Independent School District

School Attended

  • University of North Texas

Job Titles Held:

  • Inbound Problem Solver
  • Adult Basic Education Instructor
  • Tutor
  • Teacher

Degrees

  • Bachelor of Arts : Radio/Television/Film

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