Inbound Operations Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Operations Management professional with over 10+ years experience focused on Supply Chain and Process Improvement. Experience conducting internal audits and performance manage of large production teams. Proven ability to operate with a sense of urgency and thrives in a fast paced environment. Ability to handle day-to-day operations while focusing on project management to improve efficiency.

  • Supply Chain Management
  • Operations management
  • Superb time management
  • Fluent in Spanish
  • Employee training
  • Process improvement solutions
Work History
Inbound Operations Manager, 02/2020 to Current
CovetrusOmaha, NE,
  • Manage 65 to 75 team members responsible for receiving on average 75,000 cartons per shift.
  • Devise, deploy and monitor processes to boost long-term business success and improve performance.
  • Set, enforce and optimize reliability policies to maintain efficiency and responsiveness to demands.
  • Document safety action plans, quality initiatives, and team performance.
  • Strengthen performance metrics tracking and analysis to enhance tactical, strategic company plans.
  • Conduct hourly performance check-ins, offering recognition and recommendations for improvement.
  • Implement incident management responses, including root cause analysis and issue resolution.
  • Organize preventive maintenance to reduce downtime and line shutdown or productivity delays.
  • Implement safety measures that resulted in zero accidents during FY 2021, Q4
Operations Clerical, 11/2018 to 02/2020
Macy's, Inc.Bolingbrook, IL,
  • Delivered clerical support, working as liaison, building relations between building and carriers.
  • Completed accurate and efficient Delivery Receipts and resolved discrepancies.
  • Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
  • Kept physical and digitized files organized for easy updating/ retrieval by authorized team members and corporate records.
Inbound Team Member/ Trainer, 07/2007 to 11/2018
TargetCity, STATE,
  • Volunteered to assist operations managers with special projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Trained and certified employees in safe Powered equipment use.
  • Trained 75+ new personnel hired to fulfill various roles.
Bachelor Of Arts: Business Administration And Management, Expected in 12/2018
California Baptist University - Riverside, CA

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Resume Overview

School Attended
  • California Baptist University
Job Titles Held:
  • Inbound Operations Manager
  • Operations Clerical
  • Inbound Team Member/ Trainer
  • Bachelor Of Arts

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