LiveCareer-Resume

in home babysitter resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Compassionate Child Caregiver with 4 years of experience. Modeled appropriate behavior at all times around children while guiding safe and fun activities. Expert at guiding conversations with children about engaging topics, such as hobbies and interests.

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Sociable Waitress skilled at operating in fast-paced environments with demanding objectives for sales, service, and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as cleaning, reporting tips, and restocking items to prepare for following shift.

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Cheerful and upbeat Call Center Representative with history of meeting company expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Skills
  • Sales Techniques
  • Effective customer upselling
  • Relationship management
  • Food safety understanding
  • Quality assurance optimization
  • Interpersonal skills
  • Customer communications
  • Analytical abilities
  • Resolving issues
  • Personable nature
  • Conflict Resolution
  • Reliability
  • Emotional and Physical Development Assessment
  • Discipline understanding
  • Emotionally supportive
  • Light housekeeping
  • Superior communication skills
Education and Training
Mayfield High School Las Cruces, NM Expected in 05/2015 High School Diploma : - GPA :
Experience
Bluegreen Resorts - In-Home Babysitter
Garden City, NY, 08/2018 - Current
  • Cared for 2 children ranging in age from 2 to 6.
  • Cared for children aged 2-6, including tasks such as feeding, dressing and directing activities.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Discussed household rules, children's progress and routines with parents to foster stable and structured environment.
  • Enforced rules to teach manners and maintain safe environment.
  • Devised activities helping promote physical and mental development.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Secured indoor and outdoor premises to protect children under care.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Cooked meals to promote healthy diet and nutrition.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Assisted children with learning how to accomplish small, age-appropriate jobs.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Assisted children with bathing and potty training to instill good hygiene from young age.
  • Read variety of books to children to promote language development skills.
  • Accompanied family vacations to provide nonstop childcare services.
Caleres - Waitress
Clinton, MI, 01/2017 - 06/2017
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Increased sales of high margin menu items through effective upselling.
  • Completed closing duties by emptying trash, putting away dishes, wiping down surfaces, and wrapping silverware.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Answered phone inquiries to record takeout orders and respond to service questions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Empereon Marketing - Call Agent
City, STATE, 09/2015 - 05/2016
  • Achieved or exceeded sales satisfaction rating on a consistent basis.
  • Participated in emergency preparation meetings to understand crisis management procedures.
  • Communicated general company information to inquiring customers in a professional and pleasant manner to project a positive company image.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Promoted Direct TV Premium Package offerings to drive growth and exceed benchmarks.
  • Achieved high sales percentage with consultative, value-focused customer service approach.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Completed over 50 outgoing calls per day according to assigned call list.
  • Shared detailed information regarding Direct TV Premium Package options to help customers make decisions.
  • Maintained high-volume workload within fast-paced environment by assisting over 25 clients per hour and consistently meeting performance benchmarks.
  • Explained key information regarding products and services to customers to encourage informed decision-making.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.

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Resume Overview

School Attended

  • Mayfield High School

Job Titles Held:

  • In-Home Babysitter
  • Waitress
  • Call Agent

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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