Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Attentive Immigration Services Officer adept at providing an assortment of immigration services ranging from verification of documents to assist with applying for citizenship. Committed to ensuring efficient processing. Specialize in adhering to immigration procedures.

  • Communicates effectively both orally and written
  • Research, organize, and present varied data
  • Excellent processing and memory skills
  • Ability to take charge of demanding situations
  • Improve and Implement effective Immigration case file strategies
  • Maintains strict adherence to Government policy regulations
  • Demonstrates vast knowledge of immigration laws, rules, and regulations
  • Easily manages change, as situations arise
  • Equally able to work independently or as part of a team
  • Plan and organize monthly special emphasis program events
Work History
Immigration Services Officer II, 12/2005 to 07/2018
Amita HealthFranklin, WI,
  • Validate immigration documents, questioning data, and reporting discrepancies to authorities for further review.
  • Collect, arrange, and review client documents and data for application submission.
  • Accurately applies appropriate rules, regulations, precedent decisions, policies, and procedures associated with the Immigration and Nationality Act (INA) in the timely completion of work assignments.
  • Maintain integrity and security of the immigration system through detection and deterrence of immigration-related fraud.
  • Accurately applies national security and public safety laws, regulations, and policies through interviews, security checks, document reviews, and other actions in accordance with established guidelines.
  • Vetted petitions and applications (employment and family-based) for fraud indicators and national security concerns.
  • Research and review SOF documents to identify similarly presented fraud patterns.
  • Examine VIBE investigation reports to determine fraud and breaches in national security.
  • Adjudicate a wide variety of applications and petitions for immigration benefits
  • Endeavor to maintain extreme integrity with customers and coworkers.
Special Emphasis Program Manager, 01/2010 to 12/2011
  • Perform collateral duties as Special Emphasis Program Manager/Chairperson of the Special Emphasis Program Committee (Federal Women's, Black Employment, Hispanic Employment, Asian American/Pacific Islander Employment, American Indian/Alaska Native Employment, Disability Employment).
  • Participate in the development and review of all policies and programs to advise management
  • Plan, coordinate, and implement programs and activities to assure fair opportunity to compete for employment within the federal government.
  • Plan, direct, implement, and monitor the Special Emphasis Programs (Federal Women's, Black Employment, Hispanic Employment, Asian American/Pacific Islander Employment, American Indian/Alaska Native Employment, Disability Employment).
  • Advise EEO manager, Commanders, and other managers and supervisors affecting promotion, development, training and recruitment of target group employees and applicants.
  • Provides training for managers and supervisors concerning their responsibilities in the implementation of the Special Emphasis Programs. Serves and the organization's resource person and principal staff advisor on the unique problems of targe group employees and applicants.
  • Present briefings, as appropriate, on problems or trends regarding target group personnel. Active role in the design of the organization; efforts to recruit more target groups personnel for employment.
  • Assists individual employees (in conjunction with their supervisors and human resource staff) to create individual development plans to fit their needs.
  • Participates in recruitment planning to develop ways to eliminate underrepresentation of target groups personnel in professional, supervisory, and managerial positions along with the organization in general.
Rehabilitation Services Technician, 12/2004 to 08/2005
Department Of Assistive And Rehabilitative ServicesCity, STATE,
  • Work closely with Management Support Specialists to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Perform complex technical support work utilizing the Rehabilitation Services System in assisting Rehabilitation Counselors in providing services to consumers in order to achieve successful outcomes while establishing and maintaining appropriate business relationships with providers, consumers and staff.
  • Provide information regarding Division for Rehabilitation Services (DRS) programs, services and referral information; caseload support services; assistance to Counselor in service delivery, purchasing of equipment and supplies, and management of caseload
  • Budget management utilizing automated systems to include consumer purchasing and financial monitoring and interview applicants to collect information for the intake/profile process.
  • Work is performed under general counselor oversight with latitude for initiative and independent judgment and subject to review by the Counselor as the caseload team leader.
  • Maintained a caseload of over 150 clients with disabilities.
  • Developed relationships and collaborated with organizations outside of the State agency to provide client-specific services to ensure gainful employment of over 95% of clients.
  • Justify, administer, and monitor caseload budget to provide necessary products and services to accomplish the agency's mission of helping clients retain, maintain or advance employment.
  • Manage all products and services rendered timely with no purchase requests denied.
Bachelor of Arts: United States Government And Politics, Expected in 06/2000
The University of Texas At Dallas - Richardson, TX
  • Dean's List 1998, 1999, 2000
  • Golden Key International Honor Society 1998-2000

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School Attended

  • The University of Texas At Dallas

Job Titles Held:

  • Immigration Services Officer II
  • Special Emphasis Program Manager
  • Rehabilitation Services Technician


  • Bachelor of Arts

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