Immigration Services Officer Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Watchful Immigration Officer with 4 years of hands-on experience interviewing applicants and reviewing documents to assess applicant's potential citizenship. In-depth knowledge of intelligence gathering and investigative procedures. Respectful and diligent professional skillful in collecting and disseminating immigration information and conducting positive community relations.

  • Immigration inquiries
  • Visa applications
  • Stakeholder education
  • Immigration case file strategies
  • Compliance
  • Criminal and civil investigations
  • Legal requirements
  • Government policy regulations
  • Flexible & Adaptable
  • Supervision
  • Analytical skills
Work History
Immigration Services Officer, 08/2017 to Present
Department Of Homeland SecurityRichmond, VA,
  • Monitored visa expiration dates with diligence and accuracy, taking appropriate actions as necessary.
  • Asked visitors prearranged chain of questions to collect information on visitors entering country.
  • Investigated visitors who have remained in country longer than visa permitted.
  • Conducted investigations and interviews to pursue illegal immigrants with falsified information on applications for asylum, visas or citizenship.
  • Utilized proprietary company software to update essential documentation and track expiration and renewal dates of various visas and other immigration documents.
  • Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
  • Initiated civil and criminal prosecutions and cooperated with law enforcement agencies in investigation and prosecution of persons in violation of immigration or customs laws.
  • Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal action such as deportation.
  • Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
School Teacher, 08/2016 to 08/2017
Phoenix Children's HospitalScottsdale, AZ,
  • Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents
  • Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth
  • Monitored completed student material for evidence of cheating, plagiarism or other wrongdoing
  • Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance
  • Maintained positive and professional classroom environment throughout school year
  • Delivered audio-visual presentations on platforms such as PowerPoint, Prezi and Google Slides
  • Supplied supplemental, one-to-one teaching instruction for at-risk or struggling students
  • Assessed and improved lesson plans through implementation and experimentation
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments
  • Worked one-on-one with students to determine strengths, weaknesses, and learning patterns
  • Developed communicative relationships with students and parents to support learning
Human Resources Sergeant, 04/1985 to 06/2010
United States ArmyCity, STATE,
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Incorporated employee feedback to improve processes and strategize long-term business plans.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Organized and carried out status meetings to inform staff of developments, goals and tactics as well as best practices suggestions to drive success.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Designed newsletters for distribution, which informed and entertained campus community of 150 employees.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Analyzed issues and employed improvement processes.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Conserved time and improved efficiency by completing special projects through emergency solutions.
  • Achieved departmental objectives by collaborating with staff to share and implement best practices.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
Master of Arts: Education, Expected in 12/2016
Faulkner University - Montgomery, AL
  • Graduated with 3.87 GPA
Bachelor of Science: Human Resources Management, Expected in 05/1990
Troy University - Troy, AL

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Resume Overview

School Attended
  • Faulkner University
  • Troy University
Job Titles Held:
  • Immigration Services Officer
  • School Teacher
  • Human Resources Sergeant
  • Master of Arts
  • Bachelor of Science

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