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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Meticulous Immigration Officer, excellent at juggling multiple tasks and working under pressure. Self managing and able to meet deadlines. Team player and ready to assist coworkers when called upon.
Skills
  • Well versed in USCIS systems
  • Self-motivated
  • Team Oriented
  • Extremely organized
  • Fast learner
  • Strong research skills
  • Attention to detail
  • Excellent attendance record
Work History
Immigration Officer, FDNS, 09/2010 to Current
Department Of Homeland SecurityDenton, TX,

Duties

  • Perform site inspections to verify information from immigration benefits applications and petitions submitted to USCIS

  • Perform in-person interviews in office settings as well as in residences, places of employment and worship and other locations throughout the community

  • Provide detailed reports of findings upon completion of a site inspection

  • Take sworn testimonies, administer oaths, have limited contact with attorneys, and by issuance of subpoenas, compel the attendance of witnesses and the production of document

  • Access USCIS data systems and other law enforcement and commercial databases to extract information concerning background checks and assist in the detection of fraud


Accomplishments

  • Highest cumulative performance in Southeast region in the 3rd quarter for ASVVP case work completing 254 of the 1910 cases
  • Southeast Region Government Site Inspector of the first quarter completing 111 of the 517 cases
  • Assisted Atlanta Field Office in site visits to ensure District 9 goals
  • Created work assignment log for Detailee's assigned to District 9 to assist in site visits
  • Assisted in training new Charlotte Immigration Office in site visits and systems
Immigration Services Assistant, 03/2005 to 09/2010
USCISCity, STATE,
Duties
  • Perform analysis on files, reports, information systems and databases to update information and maintain data integrity
  • Screen various applications and submissions by USCIS customers for accuracy and completeness of initial supporting documentation and process fees
  • Identify incoming applications that require expedited service or requests for fee waivers and channel those through the correct work process


  • Manage individual case files monitoring them for adjudicative and interview readiness, identifying sensitive appeals cases and accounting for the movement of files to other locations


  • Schedule applicant appointments for interviews and citizenship ceremonies, communicating directly with applicants and their representatives


  • Produce highly sensitive secure documents and certificates of naturalization


Accomplishments

  • Maintained 99% or better CIS/C4 error report
  • 100% Visa Regression files with current fingerprints


CBP Officer, 11/2002 to 08/2005
Customs And Border ProtectionCity, STATE,

Duties
  • Playing a front line role in CBP's critical anti-terrorism mission


  • Performing physical checks of travelers, cargo and vehicles


  • Interacting with the traveling public arriving from overseas, as well as inspecting luggage and airborne cargo, in international airports


  • Focusing on ships, containers, cruise passengers, luggage and all types of seaborne cargo in seaports


  • Inspecting commercial trucking and passenger vehicles at land border crossings


  • Using advanced technology tools as well as traditional methods


  • Working with fellow law enforcement officers from CBP and other agencies


Accomplishments

  • Program Manager for USVISIT
  • TECS Systems Control Officer
  • Passport control systems trainer
  • Maintained NSEERS program
  • Represented the service at conferences for International Student Advisers
  • Presented programs to AILA and international visitors for combating  human trafficking 
  • Reported to Port Director on daily basis with prior days activities


Clerk/Data Technician/Retail Clerk/Finance Technician, 02/1985 to 10/2000
US Postal ServiceCity, STATE,
Duties
Data Technician: Maintaining leave and finance records for 1700 employees

  • Finance Technician: Accounts Receivable, Payable, deposits for local offices, payroll issues, employment verification and travel for over 60 local offices

  • Retail Clerk:  Working with the public on their mailing needs, maintain stamp inventor, maintain cash drawer

  • Office Clerk: Preparing mail for mail carriers, prepare mail for post office box customers and maintain records for office

  • Processing Plant mail clerk: processing mail using various machine

Accomplishments

  • 99% or accuracy on employee pay close out
  • 100% Employee attendance record 1985-1999
  • letters of appreciation for work with Finance


Education
: Paralegal, Expected in
Southwestern Michigan College - Dowagiac, MI
GPA:
: Liberal Arts, Expected in
Burlington County College - Pemberton, NJ
GPA:

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School Attended

  • Southwestern Michigan College
  • Burlington County College

Job Titles Held:

  • Immigration Officer, FDNS
  • Immigration Services Assistant
  • CBP Officer
  • Clerk/Data Technician/Retail Clerk/Finance Technician

Degrees

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